Automation Engineer

As an Automation Engineer, you will play a key role in building and supporting automation solutions that reduce manual operational work, improve production stability, and help modernize the way IT teams deliver services. This role sits within the Automation Team and focuses on hands-on scripting, workflow automation, scheduler automation, API integrations, and operational tooling that supports technology teams across the firm.

You will work closely with Technical Operations, Infrastructure Engineering, and Application Development teams to automate repeatable processes, improve monitoring and alert response, support AIOps and event remediation initiatives, and build reliable self-service capabilities for IT teams. The ideal candidate is a practical automation builder who can bridge Operations and Engineering, understands production support, and is comfortable developing solutions that are secure, maintainable, and operationally reliable.

Key Responsibilities

• Design, build, test, and maintain automation solutions using PowerShell, Python, SQL, REST APIs, and related technologies.
• Develop automation around workload scheduling platforms, including OpCon, VisualCron, and related operational workflows.
• Create tools and scripts that reduce manual effort, improve consistency, and increase efficiency across Business Teams, IT Operations and Application Development teams.
• Build integrations across internal systems, vendor platforms, ServiceNow, Microsoft Graph/O365, Active Directory, SQL Server, monitoring tools, and cloud services.
• Support AIOps, monitoring, event correlation, and event remediation efforts by automating alert response and operational recovery actions.
• Improve production stability by identifying repetitive issues, manual handoffs, and operational gaps that can be addressed through automation.
• Develop self-service automation capabilities for IT teams, enabling repeatable, controlled, and auditable execution of common operational tasks.
• Support infrastructure and cloud automation across Windows Server, Linux, AWS, and related platforms.
• Work with Git/Bitbucket and follow sound engineering practices for source control, code review, documentation, testing, and change management.
• Partner with associated teams to gather requirements and deliver practical automation solutions.
• Participate in incident response, root cause analysis, escalation support for operators, and periodic weekend or off-hours support/implementations as needed.
• Document automation workflows, operational procedures, dependencies, and support requirements clearly.
• Communicate technical concepts effectively to both technical and non-technical stakeholders.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

3+ years of experience in IT + business automation, scripting, systems administration, operations engineering, or a related technical role.

Advanced hands-on experience with PowerShell.

Experience developing automation using Python.

Strong SQL skills, including querying, troubleshooting, and working with SQL Server environments.

Experience integrating systems using REST APIs.

Experience with job scheduling, workload automation, and operational workflow automation.

Strong troubleshooting, debugging, and analytical skills.

Experience working in production IT environments with operational controls, change management, and incident response practices.

Familiarity with Windows Server, Linux, Active Directory, Microsoft Graph/O365, and enterprise infrastructure concepts.

Experience using source control tools such as Git or Bitbucket.

Ability to translate manual operational processes into reliable, maintainable automation.

Strong communication and collaboration skills across technical and operational teams.

Preferred Qualifications

Hands-on experience with OpCon, VisualCron, or similar enterprise scheduling and workload automation platforms.

Experience automating ServiceNow workflows, tickets, approvals, or operational processes.

Experience with AWS automation and cloud operations.

Experience building internal tools or API-driven automation for IT teams.

Experience working in financial services, wealth management, or other highly controlled enterprise environments.

Experience mentoring operations staff or helping teams adopt automation-first practices.

Familiarity with AIOps, event correlation, monitoring automation, or automated remediation.

Familiarity with Splunk or similar monitoring/log analytics platforms.

Familiarity with CI/CD practices, automated testing, and secure development standards