Architectural Review Coordinator and Modifications Liaison

CAMS (Community Association Management Services) is seeking an experienced full time Architectural Review Coordinator (ARC) Modifications Liaison to work on-site at Brunswick Forest Master Association- a property that is 4,500 acres and will potentially have 4-6,000+ owners at build-out with 30+ separate neighborhood Associations. It is one of the fastest growing communities in the Southeastern Unites States.

This position is a full-time, 40 hour per week role with benefits.

Duties:

• Works in the office full time and meets with customers
• Works directly with property owners on ARC submittals via phone, email and Vantaca
• Provides reports for the ARC on number of outstanding submittals, etc.
• Updates and creates ARC Forms, Processes and Documents
• Performs limited, as needed, inspections for the ARC regarding modifications
• Obtains additional information from owners needed by the ARC
• Obtains and provides Plot Plans for owner submittals
• Maintains the database and owner’s records in Share Point regarding submittals, concerns, determinations, etc.
• Creates Approval and Denial Letters
• Manages non-compliance issues starting with good neighbor communications through violations processing
• Creates and updates community responsibility maps
• Also, assists with meeting minutes, meeting packages, work orders, billing questions, etc.

The candidate will also be trained on various Assistant Community Manager functions to support the team.

• Previous experience working with CAMS is a plus.
• General Customer Service software experience is required.
• Previous experience with ARC Processes at both Neighborhood Managed and Developer Controlled levels is preferred.
• Proficiency with Adobe, Word, and Excel are paramount to the success in this position.
• Experience with Photoshop and/or Chief Architect is preferred.
• Must have professional written and verbal communication skills.
• Must be proficient at time management and work well independently.