Detail Technician Team Lead

Walser Automotive Group is driven by our passion for cars and people. For over 60 years, we've led automotive retailing with a transparent buying approach. Today, we support our team with family-focused benefits, career paths, and a commitment to diversity. Family-run and family-owned, we thrive on our inclusive and dynamic culture. That's the Walser Way.

Walser’s Core Values

Do The Right Thing – Nothing is worth compromising a relationship

Lead By Example – Be willing to help no matter how difficult the challenge

Display Positive Energy – A good attitude is highly contagious

Be Open Minded – The only thing that is constant is change

Job Duties (Will Include but Not Be Limited To)

Oversee the production of the Detail department

Coordinate offsite details that are performed

Move vehicles on the lot

Move vehicles in Recon advisor, follow all necessary steps

Help Vendors locate and track keys for sublet repairs

Maintain cleanliness of the shop

Assisting in car wash maintenance

Wet sanding

Utilization of Truvideo/Estimate Tool

Track wholesale cars daily to confirm they are detailed ready for auction

Go through sublet row or lot to look for refreshers to keep the team busy

Train and manage team in company policies and ensure adherence to all company policies

Motivate, counsel and monitor the performance of all team members conducting disciplinary action or PIP’s as needed and administer annual performance evaluations for team with thoughtful feedback

Appraise team productivity and efficiency for the purpose of recommending promotions or other changes in status

Ensure team completes all required job duties in an accurate and timely manner

Complete team member terminations based on policy violations with HR approval

Ensure that any employee relations issues or concerns are addressed and escalated to HR when necessary

Monitor and assist in the implementation of company initiatives and legal compliance measures and ensure the communication of company news on a regular basis

Ensure Walser service processes and scripts are followed by employees

Support the career and professional development of team members

Lead by example and be an advocate for team

Must wear safety eyewear at all times when in dealership service departments

Must wear hard-toed shoes and slip resistant footwear in when in dealership service departments

Embrace and exhibit Walser CORE values

All other duties, tasks and/or projects as assigned

Expected Direct Reports

Detail Technician(s)

Minimum Requirements

Must be at least 18 years of age

5 years automotive experience with logistics experience

Understanding of computers including Microsoft Outlook, Word, and Excel

ADP Experience highly desired

Leadership and problem-solving skills

Strong attention to detail

Must be a self-starter with excellent time management skills

Must be available to work Saturdays

Must have a valid driver’s license and acceptable driving record

Physical Demands

Moving and walking around the dealership

Sitting, standing, reaching, bending, and lifting

Utilizing a computer for day-to-day tasks and electronic technology required by OEMs

Certain areas of the dealership environmental demands may include noise, vibration, paint, dust, exhaust fumes, other hazardous and non-hazardous materials, extreme heat and/or cold

Driving vehicles

Compensation: $19/Hr

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

I have carefully read and understand the contents of this job description. I understand the responsibilities, requirements and duties expected of me. The Walser Automotive Group reserves the right to revise the functions and duties of the job when necessary. I also understand that this job description does not constitute a contract or alter my status as an at-will-employee.

Learn more about this Employer on their Career Site

Walser Auto Campus: Wichita Reconditioning Detail Technician Lead