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Benefits:
- Opportunity for advancement
- Employee discounts
- Paid time off
About DKK Consulting, Inc. (DKK):
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DKK is looking for a Receptionist who is interested in a unique opportunity to work within an established firm (20+ years). We need an individual to serve as a key point of contact for our engineering and construction firm. This position will be responsible for managing incoming calls and communications, supporting day-to-day administrative functions, coordinating with clients and subconsultants, assisting with Requests for Proposals (RFPs), and ensuring timely follow-up on outstanding items. In short, DKK is not looking for an employee, we are looking for a team member ready to make an impact!
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Job Requirements:
- Greet guests and clients when they come in.Â
- Answer and manage all incoming phone calls in a professional and courteous manner.
- Direct calls and messages to the appropriate team members.
- Serve as a primary point of contact for clients, prospective clients, vendors, subconsultants, and other external contacts.
- Make outbound calls to prospective clients and project leads to gather information, qualify opportunities, and follow up on potential projects.
- Maintain accurate records of calls, contacts, leads, and follow-up activities.
- Respond to general emails and communications as needed.
- Assist with data entry, document preparation, scheduling, and tracking of project-related information.
- Perform general administrative and clerical duties to support the engineering and project management teams.
- Help maintain company databases, contact lists, and project tracking systems.
- Assist with preparing and distributing Requests for Proposals (RFPs) to subconsultants.
- Identify and contact appropriate subconsultants for project-specific needs.
- Track RFP responses and follow up with vendors who have not responded.
- Compile proposals and pricing received from subconsultants for review by project management.
- Maintain an organized RFP tracking system and ensure deadlines are met.
- Help ensure commitments and deadlines are not overlooked.
- Maintain consistent communication until outstanding items are resolved.
- Maintain accurate data entry and reporting within company systems.
- Permitting experience is a plus.Â
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Job Type: Full Time (40+ hrs/week)
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Job Location: Royal Palm Beach, FL (Future Hybrid Opportunities)
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Required Education: Capabilities outweigh Formal Education
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Required Qualifications:
- 2+ years of administrative, receptionist, project coordination, or office support experience.
- Prior experience working for an engineering, construction, architecture, surveying, or similar professional services company is required.
- Professional and confident telephone manner.
- Experience preparing or coordinating RFPs.
- Strong follow-up skills and ability to take initiative without constant supervision.
- Spanish is a plusÂ
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Compensation: $18-20/hr. (performance bonuses available) Salary is based upon Skill Level and Impact on existing projects. Relocation fees available upon request.
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