Employee Relations Representative - Ruther Glen, VA

About Modular Mission Critical
ModularMission Critical™ is the manufacturing campus for M.C. Dean’s complex, modular product line for datacenters and critical infrastructure. Located just north of Richmond, VA, this site is growing fast serving customers worldwide. Important openings include assemblers for our production lines and engineers and designers for products and continuous improvement. Join M.C. Dean’s more than 9,000 employees around the world making an impact through innovations in power and technology.

Why Join Us?
Our people are passionate about innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward-thinking work environment for employees to build long-term careers.

This position is based at our Ruther Glen/MMC location, with standard work hours from 12:00 p.m. to 8:00 p.m.

• This position will be located on a manufacturing campus. 
• Act as a liaison between employees and management
• Investigate complaints, provide counseling and work toward conflict resolution while keeping supervisors apprised
• Recommend corrective actions and support supervisors with discipline and the separation process
• Periodically walk around the campus and throughout the buildings to interact with employees, answer questions, address concerns and assess the work environment
• Identify issues that need to be escalated to corporate HR
• Stay abreast of labor laws and advise supervisors on their application
• Clarify company policies and procedures
• Coach supervisors on compliance with HR-related policies and procedures
• Facilitate the annual performance review process in conjunction with corporate HR
• Participate in face-to-face evaluations, when practical
• Arrange training for employees and supervisors as needed
• Be familiar and facilitate new hire orientation
• Listen and respond to inquiries from employees
• Educate employees on benefits throughout the year and during open enrollment
• Ensure labor law posters and other company-required posters are up-to-date and in clear view
• Conduct exit interviews and determine root causes of voluntary terminations
• Suggest and implement retention strategies
• Recommend new approaches, policies, and procedures for continual improvements to the employee experience

 Additional Job Requirements:

• Independently assess situations, exercise good judgment and solve problems
• Understand and respect sensitive nature of confidential information
• Possess excellent communication skills, both oral and written, and strong organizational skills
• Exercise attention to detail
• Be responsive, self-motivated, a team player and task-oriented
• Motivate and persuade others
• Possess energy, enthusiasm, and a passion for engaging employees
• Thrive in a fast-paced work environment

• 2+ years' relevant experience in employee relations or related field, preferably in the construction or engineering industry
• Bachelor's degree in a relevant field
• Fluency in English and Spanish is highly preferred. 

• This position requires occasional travel, up to 15% of the time throughout the year.

• Proficiency at using personal computer, tablet and smart phone and various applications, including but not limited to, Microsoft Word, Excel, PowerPoint, MS Teams, and Outlook
• Fluency in English and Spanish is required

We offer an excellent benefits package including:

• A competitive salary
• Medical, dental, vision, life, and disability insurance
• Paid time off
• Tuition reimbursement
• 401k Retirement Plan
• Military Reserve pay offset
• Paid maternity leave

Abilities:

• Exposure to computer screens for an extended period of time.
• Sitting for extended periods of time.
• Reach by extending hands or arms in any direction.
• Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
• Listen to and understand information and ideas presented through spoken words and sentences.
• Communicate information and ideas in speaking so others will understand.
• Read and understand information and ideas presented in writing.
• Apply general rules to specific problems to produce answers that make sense.
• Identify and understand the speech of another person.