Senior Business Process Engineer

Overview

Come join a company that strives for Extraordinary People and Exceptional Performance!

Chenega Services & Federal Solutions, LLC, a Chenega Professional Services’ company, is looking for a seasoned Senior Business Process Engineer to support the Federal Housing Finance Agency (FHFA) in analyzing, improving, and sustaining mission-critical business processes. This role will work closely with government stakeholders, program leadership, and technical teams to identify operational inefficiencies, design future-state processes, lead improvement initiatives, and implement measurable solutions aligned with federal requirements and organizational priorities. 

Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engaged employee’s knowledge, critical thinking, and innovative solutions for our clients.

Responsibilities

• Lead end-to-end assessments of complex business processes, workflows, policies, and operating models.
• Facilitate stakeholder interviews, workshops, and working sessions to document current-state processes and identify improvement opportunities.
• Develop future-state process designs, standard operating procedures, process maps, value-stream maps, and implementation roadmaps.
• Apply data-driven analysis to quantify process performance, identify root causes, and recommend practical, sustainable improvements.
• Lead continuous-improvement initiatives using Lean, Six Sigma, Agile, and other process-improvement methodologies.
• Define performance measures, key performance indicators, service-level metrics, and reporting mechanisms to monitor outcomes.
• Partner with program managers, subject-matter experts, business owners, and technology teams to translate business needs into actionable requirements.
• Support change-management activities, including stakeholder communications, training materials, adoption planning, and transition support.
• Prepare clear, executive-ready briefings, decision papers, status reports, and recommendations.
• Ensure work products align with applicable federal policies, contractual requirements, governance processes, and security standards.

Qualifications

• Bachelor’s degree in business administration, engineering, management, information systems, public administration, or a related field.
• Minimum of 10 years of progressively responsible experience in business process engineering, process improvement, management consulting, operations analysis, or a related discipline.
• Demonstrated experience supporting federal government programs, agencies, or mission environments.
• Proven ability to analyze complex processes and lead cross-functional improvement initiatives from assessment through implementation.
• Strong experience with process-mapping and analysis tools, such as Microsoft Visio, Lucidchart, or equivalent platforms.
• Exceptional written, verbal, facilitation, and presentation skills.
• Ability to work effectively with senior government leaders, technical personnel, and diverse stakeholder groups.

Preferred Qualifications:

• Six Sigma Green Belt, Black Belt, or Master Black Belt certification.
• Agile certification, such as Certified ScrumMaster (CSM), PMI-ACP, SAFe, or equivalent.
• Lean, Lean Six Sigma, Business Process Management, or change-management certification.
• Experience with federal performance management, governance, modernization, or digital-transformation initiatives.
• Master’s degree in a relevant field.
• Project Management Professional (PMP) certification.

Knowledge, Skills and Abilities:

• Business process reengineering
• Continuous improvement
• Lean Six Sigma and Agile delivery
• Root-cause and data analysis
• Stakeholder engagement
• Change management
• Requirements development
• Federal consulting and client service
• Executive communication
• Strategic problem-solving

Final salary determination based on skill-set, qualifications, and approved funding.

Many of our jobs come with great benefits – Some offerings are dependent upon the role, work schedule, or location, and may include the following:

Paid Time Off

            PTO / Vacation – 5.67 hours accrued per pay period / 136 hours accrued annually 

            Paid Holidays - 11

            California residents receive an additional 24 hours of sick leave a year

Health & Wellness

            Medical

            Dental

            Vision

            Prescription

            Employee Assistance Program

            Short- & Long-Term Disability

            Life and AD&D Insurance

Spending Account

            Flexible Spending Account

            Health Savings Account

            Health Reimbursement Account

            Dependent Care Spending Account

            Commuter Benefits

Retirement

            401k / 401a

Voluntary Benefits

            Hospital Indemnity

            Critical Illness

            Accident Insurance

            Pet Insurance

            Legal Insurance

            ID Theft Protection

Estimated Salary/Wage