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Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.
At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.
This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.
The Role
Supports Program Management Office (PMO) functions by tracking deliverables, maintaining documentation, supporting business process analysis, and ensuring alignment with IT lifecycle and Software Development Life Cycle (SDLC) standards. Decision making and domain knowledge may have a critical impact on overall project implementation. May supervise others.Â
Location and ScheduleÂ
Customer site in the Washington DC Metropolitan areaÂ
This is a full-time position, 40 hours per week Monday through FridayÂ
What We Look For in a Candidate
Track, monitor, and provide status updates on program and project deliverables to ensure timelines and commitments are met.Â
Apply established processes to ensure data accuracy, currency, validity, and relevance across PMO artifacts and reporting.Â
Maintain a centralized library of PMO documents and develop standardized templates for both technical and management use.Â
Support project, program, and portfolio-level activities including process analysis, mapping, optimization, reporting, market research, and internal communications.Â
Translate business processes into actionable workflows, dashboards, and reporting tools to enhance visibility and decision-making.Â
Update and maintain organizational IT lifecycle documentation supporting Agile methodologies.Â
Define, develop, and maintain engineering (SDLC) artifacts, architecture standards, and governance processes. Provide oversight for Enterprise SDLC reviews, including change management activities.Â
The Main Responsibilities
Clearance Level TS/SCI with polygraphÂ
EducationÂ
High School Diploma/GED and 12 years of relevant experience within the last 15 years ORÂ
Associate's Degree and 10 years of relevant experience within the last 15 years ORÂ
Bachelor's Degree and 8 years of relevant experience within the last 15 years ORÂ
Master's Degree and 6 years of relevant experience within the last 15 years ORÂ
PhD and 4 years of relevant experience within the last 15 yearsÂ
ExperienceÂ
Experience formulating and defining systems scope and objectives based on both user needs and a thorough understanding of the business systems and industry requirementsÂ
Experience performing analysis of business and user needs, documentation of requirements, and translation into proper requirements specificationsÂ
Experience providing consultation on complex projects and is considered to be top level contributor/ specialist of most phases of systems analysis, while considering the business implications of the application of the technology to the current and future business environmentsÂ
Experience planning and managing the realization of benefits through the integration of new capabilities within business practices\Defining the benefits that will realize the strategic objectives of the programÂ
Experience maintaining focus on organizing and managing how time and resources are investedÂ
Experience advising the PMO on whether the outputs and outcomes will lead to the realization of new business processesÂ
Experience with optimizing the timing of the release of new deliverables into business operationsÂ
Compensation
| This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $145,456 - $193,940 in these states: WAÂ Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. |
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| Learn more about Lumen's: |
| Benefits |
Bonus Structure #LI-Onsite |
Requisition #: 343058
Life at Lumen
Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.Â
Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win. Â
To learn more about Life at Lumen and how we live the Lumen 8, please visit: Â
https://jobs.lumen.com/global/en/life-at-lumen
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Privacy Notice
Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.
To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
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