VFCA Medicaid Managed Care Liaison

Reporting to the Nursing Director or Clinical Director, the VFCA Medicaid Managed Care Liaison will be accountable for coordinating with Medicaid Managed Care Plan (MMCP).

Little Flower Children and Family Services of New York is a human services nonprofit supporting the well-being of children, youth, families, and individuals across New York City and Long Island since 1929.

Our staff of more than 500, builds well-being by providing prevention services, foster care, residential treatment care, adoption services, programs and services for individuals with developmental disabilities, and medical and mental health services.

• Maintains eligibility for public or private health insurance

• Informs and coordinates with the MMCP when a child’s primary care provider needs to be

changed

• Primary contact person for the MMCP to assist with enrollment, disenrollment and transitions and immediate issuance of a Welcome Letter

• Primary contact person for the MMCP to assist with securing identification showing the effective

enrollment date (including immediate temporary identification) and replacement insurance

identification card

• Assists with foster care placement changes including access to health care and facilitates a single case agreement when a child is placed outside of the MMCP’s service area or provider network

• Interacts with clinical and billing staff

• Assists in provider selection with needed or referred services

• Coordinates with health care providers, including school and community-based services

• Maintains eligibility for public or private health insurance

• Coordinates benefits

• Upholds strict adherence to confidentially and coordinates the release of information

• Supports responses to court ordered inquires and fair hearings

• Provides MMCPs with information regarding new enrollments or dis-enrollments, foster care intake and discharge status, changes in placement or address, and/or changes in health status or provider

• Assist with application for and/or maintain Social Security Benefits, when necessary

• Manages the process for correcting issues with CSE placed youth with a lapse in insurance

• Coordinate with other key team members for contracting/credentialing with managed care plans

• Troubleshoot billing claims and other issues with contracted pharmacy

• Participate in state workgroups/training/webinars pertaining to managed care

• Called on to notarize documents as needed

• Obtain and maintain current insurance ID cards for youth. Ensure child insurance tab on system of record is accurate and up to date

• Advocate for medication and other services to be covered by youth insurance

• Bilingual capability - English/Spanish, a plus

This position offers a full-time, in person schedule and is based in Wading River, NY.

The statements herein are intended to describe the general nature and level of work being performed by the incumbent in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of a person in this position.

With more than 250 years of combined experience, Little Flower Children and Family Services of New York and St. John’s Residence for Boys have a long-standing history of serving children, youth, adults and families of color. Our mission, vision and values are grounded in elevating the shared humanity of every staff member, community partner and those with whom we engage. We recognize that our DEIB work is continuously evolving as we strive for equity and inclusion for individuals of all races, ethnicities, genders, sexualities, ages, abilities, religions and lived experiences.

Some job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may be designed to protect the safety and health of the employee, their fellow employees and the individuals being served and may therefore exclude some individuals.

Little Flower Children and Family Services of New York provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other legally protected group status.