Clinical Supervisor

Job DetailsJob Location: Central Valley - Turlock, CA 95380Position Type: Full TimeEducation Level: Graduate DegreeSalary Range: $90,000.00 - $97,500.00 Salary/yearTravel Percentage: Up to 25%Job Shift: DayJob Category: Nonprofit - Social ServicesExcept in the case of an undue hardship, La Familia provides reasonable accommodations to persons with disabilities when the accommodations are necessary to enable the persons to perform the essential functions of the job. The Agency also provides reasonable accommodations when necessary based on religious needs. Individuals requiring workplace accommodations must discuss their needs with La Familia Human Resources. Individuals seeking accommodations for disabilities are typically required to provide medical documentation supporting the existence of a disability, the need for the accommodation, and what workplace modifications will enable the employee to perform the essential functions of the job. POSITION OVERVIEW: Under the direction of the Deputy Regional Clinical Director, the Clinical Supervisor provides clinical leadership and oversight of School-Based and Outpatient Behavioral Health Services. The position provides clinical supervision, consultation, and support to staff while ensuring high-quality, culturally responsive, and evidence-based services. The Clinical Supervisor collaborates with school staff, county partners, contracted providers, and community providers to support effective care, continuity of services, referrals, and coordination. The position oversees clinical practices, documentation, risk assessment, treatment planning, and care coordination while monitoring quality, productivity, and compliance with agency, county, managed care, contractual, and regulatory requirements. The Clinical Supervisor supports staff development through coaching, training, and performance feedback and assists with program implementation, quality improvement, and service development. This role will uphold and champion the agency’s mission, vision, and values and contribute to a collaborative and inclusive work culture.    Essential Job Functions and Responsibilities:  Program Management Lead the implementation of new services, workflows, policies, procedures, and program enhancements, including coordinating staff training and change management. Monitor program goals, performance measures, service utilization, and other key indicators to identify trends, gaps, and opportunities for improvement. Track program deliverables and ensure timely completion of contractual, operational, clinical, and reporting requirements. Facilitate program meetings and workgroups, establish agendas and action items, and follow up on assignments and deadlines. Identify operational and clinical barriers and develops solutions, corrective actions, and improvement strategies in collaboration with leadership and program staff. Collaborate with leadership to develop, monitor, and evaluate program goals and deliverables. Participate in the development and implementation of policies, procedures, protocols, and standardized workflows to improve program efficiency and service quality.  Coordinate with external partners, referral sources, county representatives, health plans, school administration, and community organizations as needed to support program implementation and service delivery.  Provide regular updates to leadership regarding project status, accomplishments, risks, barriers, and recommended next steps. Staff Supervision:  Provide direct supervision, leadership, and support to School-Based and Outpatient Behavioral Health Services staff.  Conduct weekly individual clinical supervision for Trainees, Interns, Associate-level clinicians, and other clinical staff in accordance with applicable licensing board requirements.  Facilitate and participate in weekly group supervision meetings to support clinical practice, case consultation, and staff development.  Monitor staff productivity, performance, and adherence to program policies and procedures.  Assist with staff onboarding, training, coaching, and professional development.  Review, evaluate, and approve documentation completed by program staff, including assessments, diagnoses, treatment plans, progress notes, screening tools, and other required records.  Ensure documentation meets agency, county, state, federal, and payer requirements.  Conduct regular chart reviews and quality assurance activities to promote compliance and service quality.  Provide feedback, coaching, and corrective guidance to staff regarding documentation standards and clinical best practices.  Monitor program outcomes and support continuous quality improvement efforts.  Contract Management Serve as a liaison with all funders on all programmatic and operations issues. Attend all funder-required meetings, events, and training. Ensure delivery of program elements in compliance with contract language. Submit all necessary documents and reports to funders by deadlines. Oversee day-to-day operations of School-Based and Outpatient Behavioral Health Services Programs.  Coordinate services with schools, county contract partners, managed care plans, and community providers to ensure effective coordination, service delivery, and continuity of care. Assist with program planning, implementation, reporting, and evaluation.  Support compliance with contract requirements, funding guidelines, and regulatory standards.  Participate in meetings, committees, and community collaborations as assigned.  Perform other duties as assigned to support program goals and organizational objectives. Program & Coverage Responsibilities Ensure program operations continue without interruption by providing coverage for essential duties when positions are vacant. Temporarily fill in unstaffed roles until the position is filled. Prioritize workload and allocate resources to maintain service delivery during staffing gaps. Communicate staffing needs and operational impacts to leadership promptly. Timekeeping & Attendance Responsibilities  Complete assigned work on or before deadlines in accordance with directives, policies, standards, and prescribed procedures.   Ensure staff complies with established work schedules, attendance, and punctuality requirements. Monitor and approve employee timecards, including daily clock-in/out, breaks, overtime, and leave. Ensure employees take required meal and rest breaks in compliance with labor laws and agency policy. Submit approvals on time to support accurate payroll processing. Investigate and resolve timesheet discrepancies and escalate unresolved issues to HR/Payroll. Enforce organizational policies, procedures, and compliance with applicable labor laws. [Other]  Attend trainings and participate in events relevant to key responsibilities Track and regularly report on key metrics for responsible function areas Leads and collaborates on special projects related to agency objectives as appropriate  Other miscellaneous duties as appropriate CORE COMPETENCIES: Leading the self: Demonstrates ethics and integrity  Displays drive and purpose Manages self and adapts to change Exhibiting leadership stature Practice self-awareness and continuous learning  Leading others:  Communicates effectively Supports the professional development of staff  Builds and maintains relationships  Promotes effective teamwork Leading the organization:  Manages change Problem solves effectively Navigates organizational dynamics  Develops and executes strategy  Managing politics and influencing others Enhances organizational knowledge and skills INCLUSION, RESPECT, AND COLLABORATION: Exhibit inspirational leadership by being highly responsive, leading a team to resolve immediate issues while strategically and inclusively addressing root causes.  Develop staff by providing support to allow them to flourish in their roles, and promote a culture where everyone is valued and included, fostering a sense of belonging in an environment where employees can reach their full potential.  Practices cultural humility and cultural responsiveness when engaging with individuals from diverse backgrounds and life experiences, while practicing appropriate boundaries.  Develop relationships with their teams and across the organization to foster cultural humility and cultural responsiveness, teamwork, and collaboration, ensuring positive outcomes for the organization both internally and externally.  Utilize effective communication skills to listen and respond with empathy, while adopting a proactive and collaborative approach to drive innovative change. This approach should be sensitive to the organization's culture and its role within the community. QualificationsQUALIFICATIONS & EXPERIENCE: Be a qualified Clinical Supervisor per standards set forth by the California Boards of Behavioral Health/Psychology: maintain active and unrestricted LPHA license (e.g., Psychologist, LCSW, LMFT, LPCC), including a minimum of 6 hours of Supervisory Continuing Education Units per license renewal period. Proof of completion of these hours shall be available on request. Demonstrate knowledge of Substance Use Disorders and their treatment using various, evidence-based approached. Experience in non-profit and community-based organizations preferred.  Demonstrates and models excellent “customer service” orientation and ability to work with diverse populations.  Exercises extreme discretion with the ability to hold, balance, and transmit public and confidential information needed by various parties.  Proficient in MS Office and Google Workspace products. Valid CA Driver’s license required.  Auto insurance: If your vehicle is used for business-related purposes, it is recommended that you inform your auto insurance carrier.    OTHER RESPONSIBILITIES: Demonstrates cultural awareness and provides respectful, client-centered care.  Maintains knowledge of community resources for client referrals  Attend work regularly, adhering to policies on absences and tardiness.  Understands and applies legal requirements, including confidentiality and risk management. Timekeeping & Attendance Responsibilities Accurately record work hours each day by clocking in/out at scheduled start, break, lunch, and end times. Take all required meal and rest breaks in compliance with state, federal, and agency policies. Review and submit timesheets by established deadlines to ensure timely payroll processing. Notify supervisor promptly of any scheduling conflicts, absences, tardiness, or timekeeping issues.  Maintain consistent and reliable attendance to support team and program operations. Follow organizational policies and procedures related to overtime, schedule changes, and paid/unpaid leave. Correct and/or report any timekeeping discrepancies immediately to the supervisor for resolution. TEAM COMMITMENT: Viewed by others as an effective team member who is flexible, cooperative, and willing to assist others, and acts as a resource to team members and clients, where appropriate. Handles difficult or conflict situations constructively and seeks appropriate assistance. Accepts accountability and constructive feedback. Attends all mandatory meetings and staff meetings as required, and actively participates in other departmental professional development, including providing training and consultation. Develops and maintains cooperative and courteous relationships with fellow employees, supervisors, managers in other departments, senior management, executive staff, and community stakeholders. Handles requests, suggestions, and complaints from other departments and individuals in a tactful and effective manner to maintain goodwill within the agency.   WORKING CONDITIONS and JOB SETTING: Ability to occasionally or frequently stand, walk, sit, and reach with hands and arms above the shoulders  While performing the duties of this job, the employee is routinely required to sit, walk, talk, and hear, use hands to keyboard, fingers, handle, and feel, stoop, kneel, crouch, twist, crawl, reach, and stretch. The employee is occasionally required to move around the office Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus  May require travel, dependent on agency needs Can work under deadlines Performing general physical activities such as picking up, moving, and using objects, tools, or controls The noise level in the work environment is usually low to moderate. Physical Requirements Ability to safely operate a motor vehicle Ability to push, pull, and lift up to 50 pounds frequently. Ability to stand and move from one location to another daily.  Ability to sit for prolonged periods of time Ability to visually focus on near and far items, and to be able to switch between them. Ability to reliably report to work on time and perform the position's required tasks as scheduled Ability to grasp and carry items Ability to hear and effectively communicate with co-workers, clients, and the public Ability to identify potential issues within the workplace, determine an appropriate means of avoiding and/or resolving the issues, work with others to address the issues, and carry out organized strategies for resolving and preventing similar issues in the future Ability to process information and data for use within the organization BENEFITS: Excellent Health benefits package for you and your family, including:  Medical, dental, and vision benefits with 95% employee and 80% dependent employer premium contributions, and employer-paid life insurance. Vacation, 15 paid holidays, 12 paid sick days upon accrual Employee Assistance Plan to support you and your family’s well-being and finances  Pet Plan Benefit:  PetPlus Product and Prescription Discounts, Pet Assure Veterinary Discounts, AskVet 24/7 Pet Telehealth, and ThePetTag Lost Pet Recovery Service 403(b) retirement plan Work-life wellbeing & excellent work hours La Familia understands the importance of work-life balance! Our therapists enjoy flexible scheduling options, including hybrid work arrangements, to ensure high-quality client care while maintaining their well-being. License and Certification renewals reimbursed. Supportive/Collaborative work environment  Opportunities for Growth and Professional Development We believe in growing together. As a team member, you’ll have access to structured mentorship and ongoing training. Whether you’re pursuing licensure or looking to specialize in clinical psychology, we support your growth every step of the way.