Communications Agent

Company Description

At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.

Job Description

We are seeking a Communications Agent to support customer outreach, relationship-building efforts, and promotional initiatives. This role is ideal for someone who enjoys interacting with people, delivering information clearly, and representing a company in a professional manner.

Responsibilities

• Communicate with customers and prospective customers regarding products and services.
• Support outreach and customer engagement activities.
• Assist with customer follow-ups and relationship-building efforts.
• Participate in promotional campaigns and community initiatives.
• Gather customer feedback and communicate relevant information to the team.
• Maintain organized records of customer interactions.
• Support customer acquisition and retention activities.
• Collaborate with team members to achieve communication goals.
• Participate in ongoing training and professional development.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Performance-based growth opportunities

Qualifications

• High school diploma or equivalent required.
• Strong verbal and interpersonal communication skills.
• Professional and customer-focused attitude.
• Excellent organizational abilities.
• Positive attitude and willingness to learn.
• Previous communications, customer service, sales, or promotional experience is a plus but not required.

Additional Information

• Competitive Salary: $53,000 – $59,000 per year.
• Full-time employment with a professional and collaborative team.
• Career growth and advancement opportunities.
• Professional development and ongoing learning opportunities.
• Opportunities to strengthen marketing, communication, project coordination, and strategic planning skills.
• Exposure to a variety of marketing initiatives and business projects.
• Supportive environment that encourages creativity and new ideas.
• Opportunities to take on additional responsibilities as you grow within the organization.