Floor Manager

•      Supervise front-of-house staff during weddings and events

•      Coordinate event timelines and communicate schedules to all teams

•      Act as the on-site point of contact for clients, planners, and vendors on the day of the event

•      Resolve guest issues and service challenges promptly and professionally

•      Oversee room setup, breakdown, and presentation standards

•      Manage staff scheduling, briefings, and performance during shifts

•      Ensure compliance with health, safety, and licensing requirements on the floor

•      Liaise with kitchen, bar, and maintenance teams to keep events running smoothly

•      Conduct post-event debriefs and report issues or improvement opportunities

Requirements

•      3+ years of experience in hospitality or event operations, with supervisory experience

•      Strong leadership and team coordination skills

•      Excellent problem-solving skills under pressure

•      Strong communication and customer service skills

•      Ability to work evenings, weekends, and long event days

•      Experience with event run-of-show/timeline management

•      First aid/health & safety certification a plus