Senior Manager, Information Technology

The Senior IT Systems Manager provides strategic oversight and hands-on leadership for the enterprise IT infrastructure. This role ensures the continuous availability, security, and scalability of server environments, cloud ecosystems, and data networks. The manager acts as a bridge between technical engineering teams and executive leadership to align technology deployment with business expansion.

Infrastructure & Operations Management

• System Availability: Maintain 99.9% uptime for core enterprise infrastructure, servers, and business applications.
• Lifecycle Management: Oversee provisioning, installation, configuration, patches, and maintenance of hardware and software.
• Performance Monitoring: Establish KPIs and deploy advanced logging tools to track system health and bottlenecks.
• Storage & Backup: Architect scalable SAN/NAS storage arrays and secure, high-redundancy backup systems.
• Cloud Environments: Advanced administration of AWS (EC2, S3, RDS) or Microsoft Azure (Entra ID, Virtual Machines).
• Operating Systems: Expert-level knowledge of Windows Server (2019/2022) and Enterprise Linux (RHEL, Ubuntu).
• Virtualization: Deep proficiency in VMware vSphere/ESXi or Microsoft Hyper-V clustering.
• Networking Protocols: Solid understanding of TCP/IP, DNS, DHCP, VLANs, VPNs, and enterprise firewalls.
• Automation: Experience with scripting languages like PowerShell, Bash, or Python to automate routine tasks.

Strategic Leadership & Team Supervision

• Personnel Management: Recruit, mentor, and evaluate systems administrators, network engineers, and support staff.
• Project Delivery: Lead complex IT migrations, data center consolidations, and software deployments on schedule.
• Strategic Roadmap: Collaborate with the ITDC Leadership to design a 3–5-year technology modernization roadmap.
• Process Standardization: Author and implement standard operating procedures (SOPs) based on ITIL frameworks.

Security, Risk, & Compliance

• Vulnerability Management: Run routine vulnerability scans, coordinate penetration testing, and execute remediation plans.
• Disaster Recovery: Formulate, document, and test comprehensive Disaster Recovery (DR) and Business Continuity (BC) plans.

Vendor & Financial Management

• Budget Accountability: Formulate and manage the annual IT infrastructure CapEx and OpEx budgets.
• Vendor Negotiations: Evaluate third-party service providers, negotiate SLAs, and manage software licensing audits.
• Asset Tracking: Maintain an accurate inventory of all corporate hardware, cloud instances, and software assets.

Minimum Requirements:

• Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or a related field.
• 8+ years of hands-on experience in enterprise IT environments, including 3+ years in a formal management or team lead role.
• Demonstrated experience leading IT migrations, data center consolidations, and enterprise software deployments on schedule and within budget.
• Advanced administration of at least one major cloud platform — AWS (EC2, S3, RDS) or Microsoft Azure (Entra ID, Virtual Machines).
• Expert-level knowledge of Windows Server (2019/2022) and Enterprise Linux (RHEL, Ubuntu).
• Deep proficiency in virtualization — VMware vSphere/ESXi or Microsoft Hyper-V clustering.
• Experience architecting and managing SAN/NAS storage arrays and high-redundancy backup systems.
• Proven track record maintaining high-availability infrastructure (targeting 99.9% uptime) across servers and business-critical applications.
• Experience developing and testing Disaster Recovery (DR) and Business Continuity (BC) plans.
• Experience owning or contributing to IT CapEx/OpEx budgets and managing vendor SLAs and licensing.

Preferred Requirements:

• Master's degree in IT, Computer Science, or an MBA with a technology focus.
• Relevant certifications such as ITIL Foundation/Managing Professional, AWS Solutions Architect / SysOps, Microsoft Azure Administrator (AZ-104) or Solutions Expert, VMware VCP, CISSP, or PMP.
• Multi-cloud or hybrid-cloud experience (both AWS and Azure) and cloud cost-optimization/FinOps practices.
• Experience with Infrastructure-as-Code and configuration management (Terraform, Ansible, or similar).
• Experience building and executing a 3–5-year technology modernization roadmap in partnership with executive/ITDC leadership.
• Prior experience in a manufacturing, automotive, or global matrixed enterprise environment.

Benefits Summary:

• Medical, Dental, Vision, Prescription Drug plans 
• 401K with 4% company match
• Vacation/PTO and 13 paid Holidays
• Bonus Program 
• FSA/HSA and Dependent Care Program 
• Company provided Life, Disability, ADD and Business Travel Insurance

• Various No Cost Wellness & Chronic Condition Management Programs

• Various Optional Insurance programs such as legal, identity theft, critical illness, etc.

• Tuition Reimbursement 
• Career Development and Ongoing Training 
• Employee Assistance Program 
• Employee Spotlight and Recognition Program 
• Volunteer opportunities 
• Onsite Fitness Center (vary by location)
• Cafeteria and food markets (vary by location) 
• Onsite Health Clinic and Pharmacy (vary by location)

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

Annual Salary: $141,400 - $176,800