E-Commerce Jewelry Associate

The Awesome Things You’ll D

• Receive and process incoming jewelry items, verifying item counts/weight against intake information 

• Inspect jewelry for condition, craftsmanship, and completeness (clasps, stones, findings, engravings, hallmarks) 

• Use testing tools (e.g., electronic gold/metal testers, acid testing kits, diamond/moissanite testers, refractometers, loupes) to determine metal purity (karat/fineness) and identify gemstone type and authenticity 

• Record test results accurately in inventory management or point-of-sale systems 

• Photograph jewelry items using standardized lighting setups and equipment to produce clear, consistent, catalog-ready images 

• Edit photos per company style guidelines 

• Weigh items and measure stones/metals as needed for pricing or appraisal support 

• Tag, label, and organize processed items for storage, display, or shipment 

• Maintain cleanliness and organization of the processing/testing workstation 

• Flag questionable, counterfeit, or damaged items to a supervisor or senior appraiser 

• Follow all safety protocols when handling testing chemicals (e.g., nitric/hydrochloric acid solutions) and equipment 

• Maintain strict security procedures around high-value inventory 

• Protect and secure company assets: product, donations, tools, and systems 

Activities are subject to change / be added to meet business needs with management approval. 

Our Must Haves

• High school diploma or equivalent 

• Strong attention to detail and manual dexterity 

• Comfortable using small tools, testing equipment, and digital cameras 

• Basic computer skills (data entry, email, inventory software) 

• Ability to stand/sit for extended periods and perform repetitive tasks 

• Trustworthy and able to pass a background check  

• Strong organizational and time-management skills 

Preferred Qualifications

• Prior experience in jewelry, retail, pawn, or appraisal environments  

• Familiarity with gemstone identification or metal testing methods (acid testing, XRF analyzers, electronic testers)  

• Experience with product photography and lighting  

• Knowledge of jewelry hallmarks, karat systems, and common gemstone characteristics  

• Coursework or certification in gemology (e.g., GIA) is a plus, but not required 

Special Working Conditions

• Fine motor skills for handling small/delicate items 

• Normal or corrected vision sufficient for detailed inspection work 

• Ability to stand or sit for extended periods of time. 

What We Offer 

• Generous Time off policy to use when you need it 

• Health, wellness and financial resources to help you achieve our personal goals  

• Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance 

• Retirement matching programs and contributions 

• Transit and commuter benefits