Accounts Receivable Specialist - Silver Spring, MD

Accounts Receivable Specialist / Corporate Office – Silver Spring, Maryland

Join Kay Apartment Communities’ team at our corporate office in Silver Spring, Maryland. The Accounts Receivable Specialist at Kay is a motivated employee, who exemplifies superior customer service. The Accounts Receivable Specialist reports to the Accounts Receivable Manager. The position offers a competitive salary, bonuses and an exceptional benefits package.

Responsibilities

• Provide superior customer service and effectively communicate with corporate staff, site staff, vendors and visitors.
• Daily operations of AR functions including reviewing, uploading and posting of payments from all income sources.
• Processing of returns, refunds and reversals of payments received.
• Processing correcting balance entries provided and approved by operations.
• Research and resolution of any payment discrepancies.
• Assist in the generation, preparation, distribution and confirmation of monthly lease renewals.
• Assist with move out process.
• Assist with setting up prior residents payment plans and the transition of bad debt to collection agency.
• Assist with running monthly billing.
• Ensure all internal control policies are followed.
• Positive resident relationship management.
• Maintenance of Accounts Receivable related recordkeeping and document management.
• Other duties as assigned.

Requirements

• Strong work ethic
• Strong mathematical and computer skills
• Ability to use problem-solving skills and best judgment to handle unpredictable situations and challenging interactions
• Strong attention to detail, time management and organizational skills
• Superior customer service skills
• Excellent written and verbal communication skills
• Proficiency in Microsoft Excel and Word

Benefits package

• Medical & dental insurance
• Paid holidays
• Vacation/sick leave
• 401(K) retirement savings plan
• Life insurance
• Year-end bonuses
• Rent discount
• Extensive training program

Pre-employment requirements

Criminal background check

Kay Apartment Communities is an Equal Opportunity Employer