Benefits Manager

About Nscale

Nscale is a global AI infrastructure company providing high-performance compute and data center solutions designed to support the next generation of AI.

We are growing rapidly across multiple markets, with significant expansion planned in the US. Our People function is evolving alongside the business, creating an opportunity to build scalable programs and infrastructure that can support Nscale through its next stage of growth.

About the Role

As our US Benefits Manager, you will help build and scale Nscale’s US benefits offering during a period of significant growth.

Reporting to the Global Senior Benefits Manager, you will be the US benefits subject-matter expert within the global Benefits team, bringing market insight, program expertise, and recommendations to support the continued development of our US benefits strategy.

Your focus will be on program performance, governance, scalability, and continuous improvement. Working alongside a Senior Benefits Coordinator responsible for day-to-day administration and employee support, you will ensure our US benefits programs remain competitive, compliant, and capable of supporting a rapidly growing workforce.

What you'll be doing

US Benefits Programs & Market Insight

• Lead the performance and ongoing evolution of US health and welfare, retirement, leave, and wellbeing programs.
• Provide US market expertise, benchmarking, and recommendations to inform benefits strategy and plan design.
• Analyze utilization, employee feedback, costs, and market trends to identify opportunities for improvement.
• Develop recommendations and business cases for program enhancements.
• Act as a US benefits subject-matter expert across the business.

Renewals & Open Enrollment

• Lead the US renewal cycle in partnership with the Global Senior Benefits Manager, broker, and Finance.
• Analyze renewal proposals, claims, utilization, market data, and cost projections.
• Develop options and recommendations to support renewal and plan design decisions.
• Lead implementation of approved program changes.
• Oversee Open Enrollment planning and readiness, with day-to-day administration and employee support delivered by the Senior Benefits Coordinator.

Vendor Governance

• Lead operational governance of US brokers, carriers, and benefits providers.
• Monitor service levels, performance, and program effectiveness.
• Hold providers accountable for service delivery and continuous improvement.
• Support vendor evaluation, selection, implementation, and transition activities.

Leave, Compliance & Governance

• Provide US expertise to support leave strategy, policy, and program design.
• Oversee US leave program effectiveness and external administrator performance.
• Maintain oversight of US benefits compliance, including ACA, ERISA, COBRA, HIPAA, Section 125, FMLA, and applicable state requirements.
• Monitor legislative developments and recommend required program or process changes.
• Identify and manage benefits compliance and operational risks.

Analytics & Financial Management

• Define and monitor key measures of US benefits performance.
• Analyze program costs, utilization, participation, and employee experience.
• Translate data into meaningful insights and recommendations.
• Partner with the Global Senior Benefits Manager and Finance on budgeting, forecasting, and cost optimization.
• Develop financial models for proposed program changes.

Technology & Continuous Improvement

• Lead the ongoing optimization of our benefits admin platform and other US benefits technology.
• Identify opportunities for automation, self-service, and improved efficiency.
• Partner with HRIS, Payroll, and vendors to improve integrations and data flows.
• Lead significant benefits implementations and process improvement initiatives.
• Build scalable processes and controls to support rapid US growth.

Business Growth & M&A

• Assess the benefits implications of US workforce growth and recommend changes required to support scale.
• Provide US benefits expertise for M&A due diligence and integration.
• Lead agreed US benefits integration workstreams.
• Partner with People, Finance, Legal, Payroll, and other stakeholders on significant business changes.

About You

• Significant experience managing US employee benefits programs, ideally within a high-growth, multi-state organization.
• Deep knowledge of US health and welfare, retirement, and leave programs.
• Strong working knowledge of ACA, ERISA, COBRA, HIPAA, Section 125, FMLA, and state leave requirements.
• Experience leading benefits renewals, market benchmarking, and developing plan design recommendations.
• Strong experience working with brokers, carriers, and third-party benefits providers.
• Strong analytical skills with experience using benefits and financial data to develop insights and recommendations.
• Experience improving and scaling benefits programs, processes, and technology.
• Strong project management skills with the ability to lead complex initiatives from analysis through implementation.
• Strong commercial judgment and the ability to balance employee experience, competitiveness, cost, and risk.
• Excellent stakeholder management and communication skills.
• Comfortable operating with autonomy and bringing structure to a rapidly scaling environment.

Nice to Have

• Experience working within a high-growth technology, AI, or infrastructure business.
• Experience supporting benefits for a rapidly scaling US employee population.
• Experience implementing or transforming benefits programs and technology.
• Experience supporting employees across multiple US states, including California and Washington.

What we can offer you

At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core.

• Highly competitive US compensation package (base + bonus + equity), with performance reviews every 12 months.
• Join one of the fastest-growing AI infrastructure companies — your chance to directly shape how global AI capacity is planned and deployed. ✨
• Expect a dynamic progression plan tailored to your ambitions. Grow by leading critical cross-functional initiatives and shaping capital strategy — always with our full support.
• Human-First Flexibility: We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments.

Equal Opportunities Statement

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, careers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.

The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.

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