Service Manager

Job DetailsLevel: ManagementJob Location: Sealy - Sealy, TX 77474Position Type: Full TimeEducation Level: Not SpecifiedTravel Percentage: NegligibleJob Shift: DayJob Category: ManagementService Manager Overview WCTractor has been putting equipment to work in Texas since 1939. As a Kubota Elite dealer with 11 locations across Central and East Texas, we're looking for a Service Manager to run day-to-day operations of the service department at our Sealy store: staffing, scheduling, workflow, and department performance. What You'll Do Manage day-to-day operations of the Sealy service department: scheduling, workflow, and shop performance, within WCTractor's established processes Hire, train, and develop service department personnel using WCTractor's standard hiring and training framework Drive profitable service labor sales and department efficiency Enforce service processes and hold the team accountable to them Serve as the point of accountability for customer satisfaction on service work Partner directly with the store manager and other departments Stay current on ag and light construction equipment, including manufacturer training Service Manager QualificationsWhat We're Looking For Previous experience managing or supervising a team, in service, shop, or a comparable environment Strong mechanical aptitude; you don't have to be the best tech in the shop, but you need to be able to evaluate one A track record of holding a team accountable, not just getting along with them Excellent communication skills. This role requires managing up, down, and across departments Comfortable with basic computer/software systems for reporting and scheduling Valid driver's license Able to lift up to 75 lbs and push/pull up to 150 lbs as needed What We Offer Competitive base salary with performance-based earning potential 401(k) with company match Health/dental/vision insurance options to choose from (WCTractor pays 50% of employee premiums), 10 Days PTO to start, Paid Holidays, Employee Discount, Employee Referral Bonus and more! Backing of an established and growing family-owned company: currently 11 locations, Kubota Elite status, roots in Texas since 1939