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Full-Time, Exempt
Location: On-site, Scottsdale, AZ
We are currently seeking an individual to join our team that is self-driven and a system troubleshooter at heart. The individual will need to be able to effectively communicate with our clients regarding the administration, configuration, and troubleshooting of their security platforms by monitoring and managing these systems remotely. Additionally, the ideal candidate will need to understand how to set priorities on incoming tasks with minimal assistance. Prior SIEM or EDR configuration experience is a must and Linux system administration experience is strongly preferred.
Your primary responsibilities will be designing and implementing best-practice based configurations and customizations on customer systems, including SIEM, EDR, NDR, Email Security, Digital Risk, Data Pipeline, and others. Other responsibilities will include maintenance, monitoring, system upgrades, and troubleshooting on these systems as well. This position is a blend of security engineering as well as system administration. This position is located in our Scottsdale, AZ office.
What You Will Be Doing
- Providing Engineering support for SIEM, EDR, NDR, Email security, and Data Pipeline technologies
- Leading the administration, upgrading, and support of a variety of systems (Linux, Windows, Azure)
- Utilizing progressive troubleshooting skills
- Integrating diverse systems and automating tasks
- Demonstration of understanding advanced networking concepts
- Interfacing directly with customers to understand their needs and provide timely, accurate solutions
- A minimum of 3+Â years technical support, sys administration, and/or security engineering related experience
- Solid understanding of IT systems, networking, domains, and enterprise applications
- Experience with one of more of the following SIEM, EDR, and/or NDR platforms, including configuration, deployment, and troubleshooting:
- SIEMs such as Exabeam, Elastic, LogRhythm, Microsoft Sentinel, Palo Alto Cortex XSIAM, RSA NetWitness, and/or Stellar Cyber
- Endpoint Detection and Response (EDR) systems such as Crowdstrike, Elastic, Microsoft Defender, Palo Alto Cortex XDR, and/or SentinelOne
- Network Detection and Response (NDR) systems such as ExtraHop, LogRhythm, RSA NetWitness, and/or Vectra
- Experience or familiarity with cloud environments such as Azure, AWS, and/or GCP
- Thorough Linux knowledge, including scripting and command line
- Ability to identify system faults, triage, troubleshooting, and see issues through to resolution
- Candidate should be able to react quickly, decisively, and deliberately in high stress situations
- Ability to learn new technologies quickly
- Ability to communicate and coordinate with internal and external customers while working on other complex issues or tasks
- Willingness to participate in on-call rotation
Benefits Include:
- Recharge in Style: Need some downtime? We've got your back with self-managed time off to rest, recharge Â
- Great Healthcare Coverage: Your well-being is a priority for us. That's why we offer exceptional healthcare coverage to keep you in tip-top shape with 80% employer coverage.Â
- Holistic Well-Being: We're not just about the basics. Dive into our holistic well-being programs that cover everything from family planning to much, much more. Â
- Fully Stocked Snack Bar for our onsite team Â
- ​​Comprehensive Professional Development Benefits: Regular training sessions and workshops, personalized career coaching, opportunities for conferences and seminars, and access to leading online learning platforms for self-paced skill development.Â
All candidates must be eligible to work in the U.S. for any employer. We are an E-Verify employer.Â
Lumifi welcomes and encourages diversity in our workplace. All qualified applicants will receive consideration for employment without regard to race color, religion, sex, sexual orientation, gender identity, national origin or disability.Â
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