Federal State Support Manager

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.  

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance—at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.

You can see all the details here: ERS recruitment brochure

Functional Title: Federal State Support Manager 
Job Title: Manager I 
Agency: Dept of Family & Protectve Svc 
Department: CPS FSS State Program Support 
Posting Number: 20936 
Closing Date: 09/17/2026 
Posting Audience: Internal and External 
Occupational Category: Management 
Salary Range: $4,801.16 - $7,761.50 
Pay Frequency: Monthly
Salary Group: TEXAS-B-22 
Shift: Day 
Additional Shift:  
Telework: Eligible for Telework 
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: SAN MARCOS 
Job Location Address: 1901 DUTTON DR STE B 
Other Locations: San Marcos; Austin; San Antonio 
MOS Codes: 0203,0207,0302,0520,0602,0802,1802,5502,6302,6502,7202,7208,7210,7220,111X,112X,113X,114X,16GX,41AX 
611X,612X,631X,632X,641X,648X,86M0,86P0,8U000,9G100,SEI15 
 
 

Brief Job Description:

Manager I - The Child Protective Services (CPS) Federal State Support Manager I performs routine (journey-level) managerial work administering the daily operations and activities of the agency’s business functions in the areas of Foster Care eligibility, Adoption and Permanency Care Assistance (PCA) eligibility, Accounting, Social Security Coordination and management of IV-E audit requirements. Work involves establishing goals and objectives, procedures, and policies; developing schedules, priorities, and standards for achieving established goals; coordinating and evaluating business functions, division, or department activities. Supervises the work of others. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. 

Essential Job Functions (EJFs):

Manages day-to-day activities within a business function, division, or department.
Manages staff development plans and activities.

Establishes goals and objectives; develops and approves schedules, priorities, and standards for achieving goals; and manages evaluation activities.

Develops and implements techniques for evaluating business function, division, or department activities.

Provides input in the development of new policies and procedures and monitors compliance with policies and procedures.

Provides technical expertise and guidance regarding questions related to the business functions, division, or department in the areas of Foster Care eligibility, Adoption and PCA eligibility, Accounting, Social Security Coordination and management of IV-E audit requirements.

Identifies areas of needed change and makes recommendation to improve operations.

Prepares management and productivity reports.
Supervises the work of others.

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned to maintain unit operations.

Knowledge, Skills and Abilities (KSAs):

Knowledge of local, state, and Title IV-B and IV-E federal laws and regulations relevant to a business functions, divisions, or department; and the principles and practices of public administration and management.

Must possess knowledge of Title IV-E federal eligibility requirements to include some level of experience in utilizing the Title IV-E Foster Care Eligibility Review Guide (Review Guide) that provides a consistent and uniform approach for federal and title IV-E agency staff to use in complying with the title IV-E requirements.

Skill in utilizing TIERS and IMPACT systems to research Medicaid related issues that can impact a DFPS client’s eligibility for Medicaid.

Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems, and the use of a computer and applicable software.

Ability to manage business function, division, or department activities; to establish goals and objectives; to devise solutions to administrative problems; to develop and evaluate administrative policies and procedures; to prepare reports; to communicate effectively; and to supervise the work of others.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Minimum qualifications section will include education and experience.
• Graduation from high school or equivalent
• Graduation from an accredited four year college or university
• Three years full-time consultative, supervisory, managerial, social service, professional or technical work which must include: analysis of work problems having an administrative aspect and interpretation of complex written material; or planning, organizing, and coordinating requirements for support services or program operations where a wide range of demands are involved, including interpretation of complex written material or DFPS experience

Acceptable Substitutions:
• One additional year full-time consultative, supervisory, managerial, social service, professional or technical work which must include: analysis of work problems having an administrative aspect and interpretation of complex written material; or planning, organizing, and coordinating requirements for support services or program operations where a wide range of demands are involved, including interpretation of complex written material or DFPS experience may be substituted on a year-for-year basis for the required education, with a maximum substitution of four years
• Graduate degree may be substituted for the required experience, with a maximum substitution of two years

Additional Information:

Position is eligible for Hybrid Telework to be housed in Austin, San Marcos or San Antonio. 

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. 

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.