Administrative Director, Behavioral Health

Custom Scope

Oversees outpatient behavioral health services within the Priztker Building and Integrated Behavioral Health within UCSF Ambulatory Clinics such as Primary care, Child and Adolescent, Neurology, Sleep, ObGyn, and Oncology. Establishes operational objectives, work plans, and delegates assignments to key stakeholders. Objectives are reviewed by senior leaders to determine success of operation. Responsible for managing, preparing, and directing the control of the budget and medical center resources to support policy, project, initiative and organizational goals. Involved in developing, modifying and executing local policies that affect immediate operation(s) and may also impact the entire organization or programs external to the organization. Provides direction, coaching, and development to leaders and professional staff on sustaining operational excellence/day to day operations once a site is launched. Responsible for KPI’s within the integrated behavioral health clinics. Monitors performance of clinic or center services. Coordinates activities with other clinics, centers, units, and / or departments in regard to patient care.

The direct reporting relationship for this role is to the Director of Outpatient Behavioral Health Services. This role functions as dyad partner to the Associate Medical Director of Outpatient Services in the Department of Psychiatry. Involves the administrative services and operations for outpatient behavioral health care clinics or centers, in accordance with federal, local, and internal standards, policies, and regulations. Typically includes operations, fiscal management, program planning, and / or external marketing activities. Oversees program expansion for integrated behavioral health services within primary care sites and other service lines such as Pain, OB, Sleep, and Oncology. Develops plans to optimize practices and resources, people, space, time, and equipment. Responsible for policy and program planning, development, administration, management and implementation; This position assures that the highest quality clinical services are delivered cost-effectively and that they are aligned with the medical center, as well as with federal, state and local regulations. This position also seeks to create a high level of coordination of care and customer service throughout all UCSF services and access points, yielding positive patient, physician, and employee satisfaction. This leadership position works to build strong and collaborative relationships with academic and clinical, and research departments, assuring that the interests of all stakeholders within the UCSF Behavioral Health outpatient services and practices are incorporated into relevant operational plans. 

Department Overview:

UCSF's behavioral health clinics provide a broad range of outpatient psychiatric consultation, evaluation, and treatment interventions for emotional, psychological, or cognitive problems. Clinical programs are located in the UCSF Nancy Friend Pritzker Psychiatry Building in San Francisco's Dogpatch neighborhood. Situated adjacent to UCSF’s Mission Bay campus, the building is one of the few in the nation that combines outpatient mental health care for people of all ages with top-ranking programs in psychiatry and psychology training and research. By integrating behavioral health clinical, training, and research facilities under one roof—along with services from neurology, neurosurgery, radiology, anesthesiology, obstetrics/gynecology, and other specialties at UCSF—our center allows patients to receive world-class clinical care and participate in cutting-edge clinical research at a single location.