The Field Ops Supervisor is knowledgeable of yard and transportation operations and enjoys leading a team. This position is responsible for supervising operation functions and drivers.
Essential Functions
- Manage and coordinate all activities for the yard. Supervises all Technicians
- Work with the Operations Coordinator & Routers to coordinate routes, pick-ups, and deliveries to ensure the best routing efficiencies
- Analyze and report on operational activities, i.e., routing efficiency, weekly pick-ups versus deliveries, labor & overtime, fuel, quality of customer care, etc
- Work directly with other departments to ensure excellent communication within the division. Work with various departments to resolve customer service & other issues
- Work with Operations Supervisors at other yards to coordinate asset transfers, when necessary
- Maintain proper staffing levels to meet and exceed customer and branch needs
- Assist Operations Manager with coordinating logistics (delivery & pick-up, service of assets) for special events and works special events
- Review all paperwork from drivers including manifests, P&D tickets, route sheets, DVIRs, etc. for completion and accuracy
- Review and approve Time Saver punches prior to submitting for payroll processing. Review and approve time off request forms and schedule time off based on operational necessity
- Responsible for fleet DOT administration including, log books & record maintenance (DQFs), etc
- Responsible for the administration of the Company's safety program for the driver function. Works with Safety & HR to coordinate safety training, where necessary
- Responsible for employee development & conducting periodic performance reviews
- Operate a variety of company vehicles
- Perform other duties as assigned
SUPERVISORY RESPONSIBILITIES
This position has supervisory responsibilities.
Qualifications
- Minimum 2 Year/Associates Degree or equivalent combination of education and experience
- Minimum or 2 years experience in a related field and/or training
- Minimum of 2 years proven leadership experience leading a diverse team to accomplish results
- Customer Service
- Team Building
- Organization
- Communications
- Decision Making and Problem Solving
- Valid Driver License
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