Premium Audit Representative (Reviewer)

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible.

Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for the twelfth consecutive year in a row and for the 20th time overall as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here!

PURPOSE OF THE JOB

The purpose of the position is to produce timely and accurate audits for voluntary accounts while providing support to both the inside and field audit teams. This position exists to provide support to the Premium Audit department with billing and audits in compliance with company standards.    

ESSENTIAL DUTIES AND RESPONSIBILITIES 

Conducts all facets of voluntary audits.

• Receives and handles information from policyholders for voluntary (mail audits).
• Communicates with the policyholders with questions, follow-ups and discrepancies in reporting to agents.
• Utilizes reporting tools such as Pay-as-you-Go solutions to review reported payrolls.
• Completes and processes timely and accurate voluntary audits.
• Assists with Phone Audit support as needed.
• Develops skills to become an audit reviewer and phone auditor.
• Researches classifications and rules in all state bureaus.
• Estimates audits by following guidelines and procedures as well as statutory requirements by state. 

Delivers audit services for varied internal and external stakeholders.

• Reviews physical, virtual, phone, and voluntary audits for accuracy and submits to billing timely.
• Reviews applicable systems in order to make decisions on accuracy or return to auditor.
• Corresponds with policyholders, agents and other company team members regarding audit findings or discrepancies.

Provides support for Audit inventory support team.

• Prepares and distributes applicable reports to management team.
• Assists with preparation of the field audit tickets/scans and documents.
• Assists with application of reports to the information uploaded to the audit inventory. 

SUPERVISORY RESPONSIBILITIES 

This role does not have supervisory responsibilities. 

EDUCATION AND EXPERIENCE 

Bachelor’s degree from four-year college or university preferred with a major or emphasis in Accounting, Finance, Business, or related field. Minimum 1-2 years of related experience and/or training required; or equivalent combination of education and or experience. 

CERTIFICATES, LICENSES, REGISTRATIONS 

None required.  

KNOWLEDGE AND SKILLS 

Working knowledge in premium auditing preferred. Knowledge of Nexus Mgmt. Advanced knowledge of MS Excel with the ability to manipulate data, create reports, pivot tables, charts and other intermediate to advanced Excel functions. Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply principles of logical or mathematical thinking to a wide range of intellectual and practical problems.  Ability to read, analyze and interpret common technical journals, financial reports and legal documents and ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community.

PHYSICAL REQUIREMENTS  

Office environment no specific or unusual physical or environmental demands and employees are regularly required to sit, walk, stand, talk and hear.

WORK ENVIRONMENT 

This position operates in an office environment and requires the frequent use of a computer, telephone, copier and other standard office equipment. 

#LI-KH1 #LI-Hybrid

The current range for this position is

This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work.

WHY JOIN ICW GROUP?

• Challenging work and the ability to make a difference
• You will have a voice and feel a sense of belonging
• We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match
• Bonus potential for all positions
• Paid Time Off
• Paid holidays throughout the calendar year
• Want to continue learning? We’ll support you 100% 

ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.

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