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Night Auditor - Hampton Inn & Suites - Roseburg

Merete Hotel Management
Posted 12 days ago, valid for 19 days
Location

Roseburg, OR, US

Salary

$18 per hour

Contract type

Full Time

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Sonic Summary

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  • The Hampton Inn and Suites Roseburg is seeking a Night Auditor for a graveyard shift position with a pay rate of $18.00 per hour.
  • Candidates should have prior cash handling experience and a minimum of two years of customer service experience, preferably in a hotel setting.
  • The role involves managing guest accounts, checking guests in and out, and ensuring accurate financial records are maintained.
  • Successful applicants must possess effective communication skills and be able to adhere to safety standards while providing excellent guest service.
  • A valid Driver's License and the ability to pass a criminal background check are also required for this position.

Job DetailsJob Location: Hampton Inn and Suites Roseburg - Roseburg, OR 97470Education Level: NoneSalary Range: $18.00 - $18.00 HourlyJob Shift: GraveyardJob Category: Front Desk HospitalityAt Mereté, we are committed to establishing a supportive and welcoming workplace environment where bias is acknowledged and overcome and where all associates feel welcomed and supported. We value and develop people from all backgrounds and, experiences, leading us to better serve our guests, associates, and community. Mereté is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age. NIGHT AUDITOR Associates are paid weekly! SUMMARY Compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining guest account records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers. Accommodate hotel guests by registering and assigning rooms to guests, issuing room keys, transmitting, and receiving messages, keeping records of occupied rooms, and guests’ accounts, making and confirming reservations, and presenting statements and collecting payments from guests.       ESSENTIAL FUNCTIONS Review and analyze all adjustments.   Thoroughly understand accounting machine for front office.  Ensure that all charges have been posted to the appropriate guest folio or master account.  Post room tax to each folio or master account.  Ensure that all front office charges and miscellaneous charges and adjustments have been posted and balanced out.  Ensure all guest charges have been balanced and all appropriate reports have been run and all supporting documentation is attached to the appropriate reports.  Answer telephone.  Check guests in and out.  Attend mandatory meetings.  Report any unsafe conditions immediately.   Perform any other duties as assigned by supervisor to include cross training.  Regular and reliable attendance and punctuality are essential functions of this position. Treating others with respect and behaving in a manner that is positive, productive and encourages teamwork at all times is an essential function of this job. PHYSICAL DESCRIPTION Constantly standing at the front desk on tile or carpet.  Constant repetitive motions of stooping (bending at the waist), twisting (knees, waist, and neck), and crouching (bending at the knees).  Lifting /carrying average weight frequently 5 lbs.  Maximum weight occasionally 20 lbs.  Pushing/pulling average weight frequently 5 lbs.  Maximum weight occasionally 20 lbs. WORKING CONDITIONS Working with and exposed to fumes, chemicals, vibrations, humidity, cold, heat, dust, and noise.  Must adhere to the Hotel’s safety standards and procedures.  Exposed to computer printer noise, and telephone noise. SUCCESS FACTORS Balances and accounts for all daily cash and charge transactions.   Ability to communicate effectively both written and verbal with the public and other team members.  Follows all appropriate policies and procedures while constantly striving to improve all standards of operations.  Ensure prompt and courteous service to guest to ensure all guest experience is distinctively supreme.   Effectively manage time.  Meets or exceeds productivity standards.  Follow all safety procedures. Qualifications Prior cash handling experience and two years customer service experience preferred.  Hotel experience helpful.  May require a valid Driver License with an acceptable driving record.  Experience working with computers and operating keyboards.  Must pass criminal background check. 




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