Tools & Solutions Manager - Hybrid

Responsibilities

This is a hybrid position and must be located within 100 miles of a Mayo Clinic campus for occasional on-site expectations based on business needs.

Provides direction to professional and supervisory staff in the Revenue Cycle. Participates in strategic planning for the Enterprise Revenue Cycle Tools & Solutions team. Leads major analytics initiatives for Revenue Cycle, partnering closely with Revenue Cycle Operational Leadership and Central Intelligence and Analytics Developers. Translates the Mayo Clinic and departmental vision into meaningful and effective responses and results. Delegates responsibility and authority to carry out work. Manages multiple functions and serves as a resource with oversight in day to day activities. May manage multi-site operations. Expected to possess technical knowledge appropriate to functions being managed with additional knowledge in other functions including professional management. Participates in the identification of opportunities to improve processes and to act as a catalyst for realizing these improvements. Acts as a facilitator and generator of new ideas and a mediator on difficult issues. Brings awareness of current external environment issues. 

Participates in the overall management of the Enterprise Revenue Cycle by chairing and serving on Enterprise projects/groups, task forces, councils and committees. 
Serves as a liaison between sections and other departments and agencies inside and outside Mayo. Creates customer service driven sections and fosters collaboration with physician and administrative colleagues. Builds teamwork within the Enterprise Revenue Cycle. Participates in retention planning initiatives. Travel required as assignments warrant.

During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps. 

Qualifications


Bachelor's degree and 8 years' experience, which includes at least 2 years of relevant financial leadership experience OR Master’s degree and 6 years of relevant experience, which includes at least 2 years of relevant financial leadership experience OR in lieu of bachelor's degree, 12 years' of relevant experience is required, which includes 2 years of relevant financial leadership may be considered.
Health care revenue cycle leadership experience preferred. Relevant certification(s). Healthcare Financial Management Association (HFMA) Certification Preferred. Master's degree preferred.
Strong understanding of analytical methods, data visualization, complex dashboards, analytical tools, statistical reasoning, data ETL processes, automation, and creating scalable and sustainable processes. Ability to connect externally with stakeholders to understand the underlying need and internally with stakeholders to ensure smooth project delivery. Working knowledge of data governance, KPI standardization, and data quality principles. Working knowledge of Epic data and reporting concepts (e.g., Clarity, Caboodle, Cogito tools) as well as analytical tools (eg., PowerBI/Fabric, Tableau, GCP) sufficient to guide analytical work and interpret results preferred.
Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Mayo Clinic does not participate in the F-1 STEM OPT extension program.


Site Description


Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 


Equal Opportunity


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.