Interpreter

Description

Summary:

Under the guidance and supervision of the Director of Language Services or designee, the Interpreter provides English/Spanish interpretation services to individuals for whom interpretation services have been requested by community organizations under contract with Ibero.

Essential Functions:

Reasonable Accommodations Statement 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions. 

• Provide professional and accurate Spanish/English interpretation services to assigned community organizations, businesses, groups, or individuals. 
• Wait for at least 15 minutes after the appointment time and inform the supervisor if the requestor or client did not arrive for the interpretation.
• Abide by the Code of Ethics for interpreters and confidentiality policies. 
• Maintain the fidelity of the original messages and respect the importance of culture and cultural differences.
• Report to the immediate supervisor the time spent providing the interpretation after completing each service.
• Inform the Ibero supervisor or designee if unable to fulfill an assigned interpretation service at least 24 hours in advance. During an emergency inform the supervisor as soon as possible.
• Submit a bi-weekly timecard in Paylocity on a timely fashion.
• Attends formal and informal staff meetings and training sessions within and outside the agency.
• Completes all annual agency required training.
• Maintains clear and updated communication with the assigned supervisor.

Authority:

The employee exercises considerable initiative in setting priorities within the framework of the agency’s policies and procedures. The individual must be resourceful and able to display initiative and understanding of interpersonal relations.

Requirements

Position Qualifications:

Competency Statement(s)

• Analytical Skills - Ability to use thinking and reasoning to solve a problem.
• Accuracy - Ability to perform work accurately and thoroughly.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
• Ethical - Ability to demonstrate professionalism conforming to a set of values and accepted standards.
• Reliability - The trait of being dependable and trustworthy.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.

Skills and Abilities:

• Must possess a minimum of 40 hours of Medical Interpreter Training from an accredited educational organization.
• A minimum of 2 years of experience providing Spanish interpreting services.  
• Fully bilingual in Spanish and English.
• A valid N.Y.S. driver license.
• Ability to work when appointments are scheduled and periodically travel for training seminars.
• A combination of training and experience other than the specified, if judged to be adequate for the job, may be accepted by the President and CEO

Physical Demands:

The position does require occasional standing. 

By Signing below, I have received, read, understand, and will comply with the above job description:

Employee Signature: ___________________________Date: _________________________

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. 

Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. 

An Equal Opportunity/Affirmative Action/Pro Disabled & Veteran Employer.

Revised 3/26/2024