Systems Analyst

Systems Analyst

At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive. 

Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. Today, we are still a community bank – as well as a payroll processing team, a marketing agency, a coffee shop, and more. We have flipped the switch on traditional banking. Yet, we have always aimed to provide the very best customer experience, contribute to the greater good of our local communities, and make every effort to be the best employer in the area with a company culture that works hard to develop, recognize, and award its team members. 

Richwood Bank has a comprehensive benefits package for full-time employees including, but not limited to, medical and wellness program, dental, vision, employee assistance plan, life insurance and supplemental short-term disability. Full time and part time employees have access to a 401(k) plan, an enhanced Wellness program, tuition reimbursement, and tons of professional development opportunities!

As a member of the Information Technology team, the Systems Analyst have a strong understanding of IaaS and PaaS services offered on cloud platforms and understand how best to leverage and utilize these services for the benefit of the business.

The Systems Analyst will play a vital role in maintaining and improving the company's IT systems, ensuring that they meet the needs of our business and comply with regulatory requirements. The Systems Analyst will be able to work both independently and as part of a team and will have a strong customer-focused approach to their work.

Richwood Bank prides itself on its unique culture and all team members should be active and engaged participants.

Essential Functions

• Analyze and evaluate current systems and structures to identify weaknesses and inefficiencies.
• Plan and design new systems, processes, and procedures to enhance business operations and efficiency.
• Maintain and upgrade existing systems as required.
• Troubleshoot technical issues related to the systems and provide solutions.
• Collaborate with stakeholders to understand business requirements and translate them into system specifications.
• Provide system training to users to maximize the value of technology in business.
• Design and update database infrastructure for the company.
• Ensure the security and compliance of the system, especially concerning the banking industry's regulations.
• Develop system reports and participate in system audits.
• Collaborate with other IT team members to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
• Maintains proactive and consistent communication to ensure the organization's needs are being met.

Skills and Abilities

• Familiarity with system development methods, techniques, and standards.
• Excellent troubleshooting and analytical skills.
• Strong communication skills with the ability to explain technical concepts to a non-technical audience.
• Certifications such as MCSA: Windows Server, MCSE: Productivity (focused on Microsoft 365), or related would be advantageous.

Other Duties

Please note this is not a comprehensive listing of activities, duties or responsibilities required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Education and Experience

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience as a Systems Analyst or similar role.
• Strong knowledge of Microsoft Windows Server and Microsoft 365.
• Experience in the banking industry, understanding of related regulations and security requirements.

Equal Opportunity Employer/Disability/Veterans. Richwood Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.