Human Resources Manager

Turner's Outdoorsman looking for a hands-on, detail-oriented HR Manager to join our Human Resources team. This role will support a broad range of HR operations, with a strong focus on payroll, benefits administration, personnel changes, terminations, recruitment, compliance, 401(k) administration, and HRIS accuracy. A key responsibility of this position will be serving as backup to our Payroll Lead. Strong hands-on payroll processing experience using ADP Workforce Now, along with experience supporting a multi-state workforce, is required.

This is a great opportunity for an experienced HR professional who enjoys being hands-on, solving problems, and helping keep HR and payroll operations running smoothly.

What Success Looks Like

The successful candidate will be dependable, highly organized, and comfortable working in a fast-paced, multi-state HR environment. This person should be able to move easily between payroll, benefits, 401(k) administration, personnel changes, recruiting, compliance, and general HR operations while maintaining a high level of accuracy and follow-through. We are looking for someone who takes ownership, catches the details, and can serve as a reliable operational partner to the Payroll Lead and HR Director.

What You’ll Do

Payroll & Personnel Administration

• Serve as backup to the Payroll Lead and assist with processing payroll accurately and on time through ADP Workforce Now
• Review payroll data, identify discrepancies, and assist with payroll corrections and employee payroll questions
• Process Change in Status forms, pay rate changes, promotions, transfers, and other personnel changes
• Ensure employee changes are entered accurately and timely in ADP Workforce Now
• Monitor and audit vacation and sick accruals to ensure balances are calculated and maintained accurately
• Research and resolve vacation and sick time balance discrepancies, including reviewing accrual rates, employee eligibility, and payroll records
• Ensure accrual changes related to tenure, status changes, or applicable state requirements are accurately reflected in ADP Workforce Now
• Manage and review payroll deductions related to employee benefits
• Assist with wage garnishments and other wage orders, including reviewing and responding to applicable notices
• Review and respond to EDD notices and other payroll-related agency correspondence
• Conduct periodic payroll and HRIS audits to ensure employee data, deductions, pay rates, job changes, and status changes are accurate

Terminations & Offboarding

• Support the full employee termination process, including final paycheck calculations, required notices, termination paperwork, and completion of termination packets
• Ensure termination files are accurate, complete, and properly maintained
• Coordinate benefit termination information and other required offboarding steps
• Ensure final pay and termination documentation are completed in accordance with applicable state requirements

Benefits & 401(k) Administration

• Reconcile benefit invoices and research discrepancies related to enrollments, deductions, terminations, and carrier billing
• Manage and review employee benefit deductions through payroll
• Assist with employee benefit enrollments, changes, and terminations
• Support annual open enrollment activities and employee benefits communications
• Respond to employee questions regarding benefit plans, deductions, and enrollment
• Support the day-to-day administration of the company’s 401(k) plan through ADP
• Review 401(k) payroll deductions and contribution data to ensure elections and deductions are processed accurately
• Research and resolve 401(k) deduction or contribution discrepancies in coordination with Payroll and ADP
• Assist employees with routine 401(k) questions and direct more complex plan questions to the appropriate ADP resource
• Help monitor 401(k) administration items, payroll integration, employee changes, and other plan-related issues to ensure they are addressed timely

Recruitment & Onboarding

• Support recruitment efforts, including job postings, candidate review, interview coordination, and communication with hiring managers
• Assist with candidate screening and recruiting activities 
• Support new-hire onboarding and ensure required documentation is completed
• Assist with I-9 completion and employee file documentation
• Ensure new hires are accurately entered into ADP Workforce Now

HR Operations & Compliance

• Maintain accurate employee records and HRIS information
• Conduct employee file and HRIS audits to ensure documentation is complete and accurate
• Assist with required compliance notices, acknowledgments, postings, and other HR documentation
• Support HR reporting, audits, compliance initiatives, and special projects
• Prepare recurring HR reports related to headcount, turnover, payroll changes, benefits, recruiting, and other HR metrics
• Respond to employee and manager questions regarding payroll, benefits, policies, and general HR matters
• Assist with unemployment claims and related agency correspondence
• Support workers’ compensation administration, including claim intake, documentation, and coordination with the appropriate carrier or administrator

HR Director Support

• Provide administrative and documentation support for employee relations matters as directed by the HR Director
• Assist with gathering records and documentation needed for investigations, leaves, and accommodation matters
• Maintain related files and track required documentation and deadlines
• Escalate employee relations, leave, accommodation, and other sensitive matters to the HR Director

What We’re Looking For

• 3+ years of progressive Human Resources experience
• Strong hands-on payroll processing experience
• Bachelor’s degree in Human Resources, Business Administration, or a related field required
• 3+ years of ADP Workforce Now experience required
• Multi-state HR and payroll experience required
• Experience supporting a high-volume workforce
• Experience supporting employees across multiple jurisdictions and navigating varying state requirements
• Experience with final pay, employee terminations, and termination documentation
• Experience processing pay rate and personnel changes
• Experience managing benefit deductions, wage garnishments, and related notices
• Experience with benefits administration and invoice reconciliation
• Experience supporting 401(k) administration and payroll deductions
• Experience supporting recruitment and onboarding activities
• Working knowledge of wage and hour requirements and general employment practices
• Strong attention to detail and a high level of accuracy
• Ability to manage confidential and sensitive information with discretion
• Strong organizational skills and the ability to manage multiple priorities
• Strong communication, follow-through, and customer service skills
• Ability to work effectively in a fast-paced, multi-location environment

Preferred Qualifications

• SHRM-CP, PHR, or similar HR certification

Physical Requirements

• Must be able to lift and carry up to 50 pounds without assistance, including assisting with loading and unloading as needed
• Must be able to safely use both hands when handling a firearm
• Must be able to use a computer proficiently and learn new software programs and systems
• Must be able to sit, stand, bend, and lift throughout the course of a scheduled workday

Travel Requirements

• Occasional travel is required, approximately 20% of the time
• Travel may include participation in recruitment job fairs, company events, training seminars, corporate meetings, new store openings, and other business needs as required

Turner's Outdoorsman is an Equal Opportunity Employer. We are committed to providing equal opportunities to all applicants and employees and will not discriminate based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. Turner's Outdoorsman prohibits harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.turners.com/privacy-policy

Turner's Outdoorsman is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at HR@turners.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.