Housekeeping Supervisor

Description

Overview:

The role of the Housekeeping Supervisor is to ensure that the cleaning and servicing of guestrooms, public areas, back of house and landings meet Noble House standards.

Responsibilities:

· Inspect the cleaning and servicing of guestrooms and public areas

· Assign special projects as directed by the Director of Housekeeping.

· Report any needed repairs or discrepancies of guest rooms.

· Ensure that all Guest Room Attendants have appropriate supplies and linens.

· Assist in the cleaning of guest rooms when necessary.

· Assist in processing AM and PM room status reports.

· Ensure that the Guest Room Attendant's linen cart is neat and well organized.

· Ensure that linen closets on guest room floors are completely stocked.

· Maintain supply cage stock, neat and clean at all times.

· Must have all guest rooms punched in via the phone after completion.

· Ensure VIP rooms are inspected ASAP.

· Ensure check out/vacated rooms are a priority.

· Knowledge of hotel, facilities and events.

· To ensure hotel, guest and associates are maintained in a safe and secure environment.

Requirements

Job Requirements:

· Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

· Previous housekeeping and/or other relevant hotel experience required.

· Able to work with management on special projects.

· Able to set priorities for your section and provide feedback to others that enhances performance.

· Strong attention to detail, sense of urgency.

· Ability to work and perform effectively in a fast paced role.

· Maintain a professional business appearance, attitude, and performance

· Must be able to work a variety of shifts, including weekends and holidays. Move, bend, lift, carry, push, pull, and place objects weighing up to 75 pounds without assistance.

· Stand or walk for an extended period or for an entire work shift. Requires repetitive motion.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.