We want people to look + feel amazing. “Look good feel good” isn’t just a cute phrase around here. We make it happen, in real life, every single day. It’s all about innovation, personalization, and connection. No two people are ever alike, and neither are their treatments. We have high standards. Our treatments are curated from nothing but the best. We believe chic and high-end should still be friendly and approachable. This is OrangeTwist. Your treatment shop.Â
- 24 locations and growing
- 7 different types of treatments in 1 shop
- Our current eNPS (Employee Net Promoter Score) score of 75—Exceptional, world-class score— Extremely high employee's satisfaction and loyalty, showcasing a strong and positive work culture.
OrangeTwist is seeking a motivated, entry-level or soon-to-be licensed Esthetician to join our team as a Treatment Specialist (Receptionist). This role is expected to primarily focus on front desk responsibilities during approximately the first twelve (12) months of employment, subject to change based on business needs, with responsibilities centered on reception, administrative support, client communications, and sales activities. During this initial 12-month period, the Treatment Specialist (Receptionist) will serve as the primary first point of contact for clients, creating a welcoming, professional, and rejuvenating experience through exceptional customer service. While this position includes exposure to and training in OrangeTwist’s esthetic treatments, such training is provided for professional development and preparation for potential future growth and does not guarantee a promotion or transition into an Esthetician role within any specific timeframe.Â
Based on business needs, availability, and completion of required licensing and qualifications, the employee may be asked to assist with treatments on a limited or backup basis. If a licensed Esthetician position becomes available prior to the completion of the 12-month period, and the business determines the employee is qualified and ready, an earlier transition may be considered; however, such a transition is not guaranteed.Â
This role is ideal for an individual who is passionate about client care, organization, sales support and gaining hands-on experience in a fast-paced wellness and beauty environment while building a foundation for long-term career growth.Â
Location: 3535 US-1, Suite #463A, Princeton, NJ 08540
Schedule: 2-3Â shifts a week, minimum 4 weekend days a month
Compensation: Total compensation of $27-$63 hourly, based on performance
What You Will Do:
Front Desk, Reception & Administrative (Primary Focus – First 12 Months):Â
- Serve as the first point of contact for all clients, delivering a welcoming, professional, and high-quality experienceÂ
- Greet visitors, complete the check-in process, and connect clients with the appropriate OrangeTwist team memberÂ
- Answer phones and center email in a courteous, professional, and timely mannerÂ
- Schedule appointments, manage client communications, and respond to questions and inquiriesÂ
- Process client payments and support retail and service salesÂ
- Receive, sort, and distribute daily mail; prepare outgoing mail and packagesÂ
- Perform general clerical duties including filing, photocopying, organizing, and maintaining recordsÂ
- Partner with Center Management to order and maintain front desk and office suppliesÂ
- Maintain a clean, organized, and welcoming reception areaÂ
- Handle confidential and sensitive information with discretion and professionalismÂ
Sales, Client Engagement & Business Support:Â
- Build and maintain positive client relationships to support retention and satisfactionÂ
- Promote OrangeTwist services, memberships, rewards, and referral programsÂ
- Support lead generation, referrals, and outbound client communications as assignedÂ
- Assist with business-to-business (B2B) outreach and community engagement initiativesÂ
- Represent OrangeTwist in a positive and professional manner at all timesÂ
Training & Professional Development (Secondary Focus – After 6 months):Â
- Learn OrangeTwist treatments, skincare services, and proceduresÂ
- Participate in hands-on training and observation of treatment protocols for development purposesÂ
- Assist with treatments on a limited or backup basis when business needs require and qualifications are metÂ
Qualifications:
- Currently in an esthetics programÂ
- -OR-Â
- Certificate of Completion of an esthetics programÂ
- State Board Certification of Barber and CosmetologyÂ
- Valid State Esthetician LicenseÂ
- Current, unrestricted esthetician license to practice in the stateÂ
- Minimum 1 year of experience in salesÂ
- Valid State Master Esthetician License preferred (where applicable by state regulations)Â
- Valid State Advanced Esthetician License preferred (where applicable by state regulations)Â
- Laser Certification preferred (required where mandated by state regulations)Â
- Forward-thinking, transparent, and inclusive company culture
- Competitive salary, incentive plan, generous paid time off, sick time, and paid holidays
- Comprehensive benefits package including medical, dental & vision insurance
- 401k employee contributions, FSA, and dependent care options
- Continuing education with our own University
- Employee referral bonus program, employee resource groups, and professional development
- All benefits dependent on role and eligibility
We’re accepting applications on an ongoing basis and will continue reviewing candidates until the role is filled.
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