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Patient Service Representative

Greater Portland Health
Posted 19 hours ago, valid for a month
Location

Portland, ME, US

Salary

Competitive

Contract type

Full Time

Health Insurance
Paid Time Off
Life Insurance
Tuition Reimbursement
Flexible Spending Account

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Sonic Summary

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  • We are seeking a skilled Patient Service Representative to join our mission-driven team, focusing on serving underserved community members.
  • Candidates should have a high school diploma or GED, with Level 3 English proficiency and experience in a medical office preferred.
  • The position offers competitive compensation with an annual salary and a potential organization-wide incentive bonus of up to 5%.
  • This role is not eligible for a hybrid or fully remote schedule, and applicants should have relevant customer service experience.
  • Generous benefits include health insurance, paid time off, tuition assistance, and gym membership reimbursement.

We are looking to add a skilled and personable patient representative to our team. The Patient Service Representative is the first point of contact for our patients and visitors. If you have customer service experience, have excellent people skills, and believe in a mission that focuses on helping underserved members of our community then we would love to meet you! We are a mission-driven team focused on taking care of each other and our community.  And we're growing!!

*This position is not eligible for a hybrid or fully remote schedule.

Requirements:

  • High school diploma or GED equivalent is required.
  • Level 3 English is required.
  • Experience working in a medical office is highly desired.

Generous Benefits Package:

  • Organization-wide incentive bonus of up to 5% of annual base salary
  • Competitive compensation with shift differentials for some positions
  • Health, Dental, Vision Insurance (Employer – Employee shared)
  • Health Savings Accounts with employer contributions 
  • Flexible Spending Accounts
  • Employer paid Life insurance, Short-term and Long-term Disability
  • 403(b) employer match up to 3%
  • Generous PTO package, including paid personal days and holidays
  • Paid Volunteerism Day 
  • Bereavement and Military Leave
  • Paid Parental Leave (1 week)
  • Non-CME training reimbursement up to $300 for full-time (32 hour) employees
  • Tuition assistance up to $1,500 for full-time (32 hour) employees 
  • Gym membership reimbursement up to $300

 




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