Summer 2027 Internship - Customer Success - Michigan

What You Get Out of the Internship​​

At Stryker, we believe that developing the next generation of talent is just as important as developing life-changing medical technologies. As an intern, you won’t just observe — you’ll contribute to meaningful projects, gain exposure to leaders who will mentor you, and experience a culture of innovation and teamwork that is shaping the future of healthcare. As an intern, you will: ​ ​

• Apply classroom knowledge and gain experience in a fast-paced and growing industry setting​
• Implement new ideas, be constantly challenged, and develop your skills​
• Network with key/high-level stakeholders and leaders of the business​
• Be a part of an innovative team and culture​
• Experience documenting complex processes and presenting them in a clear format

Who we want​​

Challengers. People who seek out the hard projects and work to find just the right solutions.​

Teammates. Partners who listen to ideas, share thoughts and work together to move the business forward.​

Charismatic networkers. Relationship-savvy people who intentionally make connections with both internal partners and external contacts.​

Strategic thinkers. Interns who propose innovative ideas and consistently exceed their performance objectives.​

Customer-oriented achievers. Individuals with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships.​

Game changers. Persistent interns who will stop at nothing to live out Stryker’s mission to make healthcare better.

Opportunities Available​

​ As a Customer Success Intern, you will gain hands-on experience supporting the customer journey across digital education, customer success, and solutions architecture. You will help create and enhance customer-facing training resources—including computer-based learning, instructor-led materials, tip sheets, and checklists—that make it easier for customers to adopt and use our solutions effectively.

• Partner with Customer Success Managers to support customer adoption, utilization, satisfaction, and long-term success.
• Help develop customer success plans, organize best practices, track follow-up actions, and prepare materials for customer conversations.
• Collaborate with customer stakeholders and cross-functional partners to understand challenges and identify opportunities to improve clinical and operational outcomes.
• Support the creation and improvement of digital training resources that help customers confidently use our products and solutions.
• Learn how Solutions Architects scope SmartHospital implementations by helping gather requirements and organize information for Statements of Work.
• Assist with implementation estimates, documentation, and internal coordination to ensure project expectations, responsibilities, and work efforts are clearly defined.
• Contribute to process improvements that strengthen the customer experience, support deal velocity, and enable high-quality implementations.

$20 min hourly wage – $35 max hourly wage, sign-on bonus, 11 paid holidays annually, and either paid corporate housing or a living stipend, dependent upon hiring location

What You Need​​

• Currently pursuing a Bachelor’s or Master’s degree in a related field; must remain enrolled in a degree-seeking program after the internship.​
• Cumulative 3.0 GPA or above (preferred)
• Must be legally authorized to work in the U.S. and not require employment-based sponsorship now or in the future.​
• Strong written and verbal communication skills, with proven ability to collaborate and build relationships
• Demonstrated leadership, problem-solving, and organizational skills with the ability to manage multiple priorities
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and eagerness to learn in a dynamic environment.