Sr. Director, Embedded Payment Products

Position Summary:
WEX is a global leader in intelligent payment solutions — powering the B2B payment infrastructure behind the world's largest travel platforms, financial institutions, fin-techs, and mid-market enterprises. Our Corporate Payments business is at a critical point with true global scale, strong growth and accelerating momentum in key businesses. 

The Sr. Director, Embedded Payment Products oversees strategy, innovation, and execution across the Embedded product portfolio and developer experience, and is responsible for driving growth through new products, capabilities, and partnerships. 

You will be accountable for the end-to-end product strategy and experience of WEX’s Embedded Payment Products, taking a "Product-first Experience" orientation to shape what gets built and why it matters to our customers. You will partner closely with executive leadership, engineering, operations, risk, and commercial teams to deliver strategic outcomes that accelerate revenue growth, improve customer experience, and strengthen competitive positioning.

Essential Duties and Responsibilities

Discovery & Strategy / Customer Obsessed: Reimagine customer experiences to develop durable long-term strategies that impact multiple products and services. Define and lead with end-to-end (E2E) customer experience and ideal state at the forefront, creating an environment that encourages an experimental mindset and data-driven decision making.

Strategic Partnership & Value Creation: Serve as a commercially astute partner who understands how value is captured and sustained. Use persuasiveness and data to build executive alignment and hold the organization together through difficult trade-offs. You maintain strategic conviction as an orienting force, resisting fragmentation as product complexity grows

Product Integrity & Outcomes: Manage the portfolio through a holistic, data-driven lens, using customer data and operational signals to drive iterative improvement. You are fluent in regulatory, legal, and risk realities, ensuring design decisions are production-ready, technically informed, and measurable. You will establish AI-native workflows and manage an AI-augmented team—including prompt-to-code prototyping and design-to-engineering optimization—to accelerate delivery velocity and raise quality across the organization.

Talent Stewardship & Culture: Build and manage a holistic talent strategy for the future, ensuring the organization has the right competencies to deliver on long-term strategy. You lead and grow a high-performing team of product managers and designers, coaching them to think and act as product owners fluent in AI-enabled workflows. You cultivate an environment where psychological safety is foundational, empowering teams to assess and flag product risks

Knowledge, Skills, Abilities:
Own the End-to-End Product Experience: Accountable for the coherence, quality, and outcomes of the Embedded Payments portfolio, including E2E product vision, roadmaps, and success metrics.
Drive Execution & Platform Scalability: Partner with Engineering to optimize system constraints while championing accessibility, security, and compliance as fundamental product qualities.
Lead, Scale, and Evolve the Team: Lead and grow a high-performing team, coaching them to think and act as product designers fluent in AI-enabled workflows.
Foster Cultural Excellence: Cultivate an environment of psychological safety and experimentation, sharing modern delivery practices and systems across the product organization.

Required Qualifications

Undergraduate degree in business, technology, or a related field.

15+ years of professional experience, with significant experience in a product leadership role.
Deep experience in complex FinTech or Payments domain environments.

Proven ability to leverage vision, strategy, and outcomes to align teams and manage cross-functional execution.

Preferred Qualifications:

Master’s Degree.

Demonstrated ability to develop and nurture a culture of data-driven decision-making.