Job Summary:
 The Resident Care Coordinator (RCC) is responsible for overseeing and coordinating the care of residents in an assisted living community. This role ensures that residents receive high-quality, individualized care while maintaining compliance with state regulations and company policies. The RCC works closely with caregivers, families, healthcare providers, and administrative staff to support residents’ health, safety, and overall well-being.
Key Responsibilities:
- Monitor residents’ health status and update care plans as neededÂ
- Coordinate care services, including medication management and wellness supportÂ
- Supervise and support caregiving staff to ensure quality care deliveryÂ
- Communicate regularly with residents, families, and healthcare providersÂ
- Ensure compliance with state regulations and community policiesÂ
- Assist with resident admissions, transfers, and dischargesÂ
- Maintain accurate and up-to-date resident records and documentationÂ
- Respond to emergencies and ensure proper incident reportingÂ
- Participate in care conferences and interdisciplinary team meetingsÂ
Qualifications:
- Experience in assisted living, senior care, or memory care
- Strong knowledge of resident care planning and regulatory complianceÂ
- Excellent communication and interpersonal skillsÂ
- Leadership and team management experienceÂ
- Ability to multitask and respond effectively in a fast-paced environmentÂ
- CPR/First Aid certification (or willingness to obtain)Â
Skills & Competencies:
- Compassion and empathy for residentsÂ
- Strong organizational and problem-solving skillsÂ
- Attention to detail and accuracy in documentationÂ
- Ability to lead and motivate a teamÂ
- Conflict resolution and decision-making skillsÂ
Work Environment:
- Assisted living community settingÂ
- May require evenings, weekends, or on-call availabilityÂ
- Physically active role (standing, walking, occasional lifting)Â
Requirements:
- Arizona Certified Caregiver License (Required)
- Valid Level One Fingerprint Clearance Card
- Current CPR/First Aid certification
- Must show proof of freedom from TB before client contact
- Provide and maintain current Food Handlers Certification
- Clean driving record and valid driver’s license (preferred for transport duties)
- Memory Care Certificate
- Clear the Department of Economic Security, Department of Aging and Adult Services Central Registry Background Check
- Ability to lift 50 lbs and assist with mobility as needed
- Strong work ethic, reliability, and compassion for individuals with special needs
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