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Job Description:Â
The Technology Operations Admin Coordinator provides essential administrative and operational support to the Technology Services Division (TSD). This role ensures smooth day-to-day coordination across the division by organizing activities, supporting communication between teams, assisting with basic technology and hardware needs, and maintaining accurate documentation and follow-up.Â
This position will also provide direct administrative support to an Executive, requiring a high level of professionalism, discretion, and polished communication in all interactions.Â
This role is ideal for someone who is highly organized, detail-oriented, and eager to learn foundational business analysis skills over time. No prior technical or hardware experience is required—just a willingness to learn and support division needs as they arise.Â
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Key ResponsibilitiesÂ
Administrative & Operational SupportÂ
- Coordinate schedules, meetings, and logistics for TSD leadership and team members.
- Maintain organized documentation, files, records, and SharePoint content.
- Assist with policy and procedure updates, document control, and version management.
- Track assignments, deadlines, and follow-ups to ensure tasks move forward efficiently.
- Provide general administrative support across applications, hardware, and governance teams as needed.
Business Coordination & Requirements Support
- Gather basic business needs from WSD units and capture notes, requirements, or workflow details for review by technical teams.
- Learn and support foundational business analysis tasks such as preparing simple requirement summaries, organizing user stories, and documenting processes.
- Facilitate communication between technical and non-technical groups by ensuring information is clearly collected, organized, and shared.
Application & Technology Support
- Assist with routine operational tasks for WSD applications (such as WAM, CC&B) under direction from the TSD Applications and Infrastructure teams.
- Provide basic support for hardware activities including intake, labeling/tagging, coordinating imaging, updating inventory, and scheduling deployments. (No prior technical experience required.)
Budget & Procurement Support
- Help prepare shopping carts, track purchases, and support SAP/SRM tasks as directed.
- Assist with purchase orders, payment requests, and procurement documentation.
- Support contract coordination and vendor documentation activities.
- Required Qualifications
- Reliable attendance and punctuality (fully on-site position).
- Strong organizational skills and the ability to track multiple priorities.
- Excellent attention to detail and proactive follow-up skills.
- Clear written and verbal communication abilities.
- Experience with administrative support, coordination, or office operations.
- Proficiency with Microsoft Office (Word, Excel, PowerPoint).
- Willingness to learn basic business analysis and technology coordination tasks.
Preferred Qualifications
- Experience with SAP/SRM or procurement workflows.
- Background supporting municipal, utility, or enterprise environments.
- Familiarity with IT processes, governance, or compliance (helpful but not required).
- Experience coordinating with technical teams or supporting enterprise applications (helpful but not required).
Ideal Candidate
- Highly organized and dependable
- Comfortable managing multiple deadlines
- Proactive with communication and follow-up
- Eager to learn TSD processes, tools, and basic BA skills
- Flexible, collaborative, and comfortable assisting with both administrative and light technical coordination tasks
TOP 3 skills:
- Basic BA skills
- Highly organized, detail-oriented, and eager to learn foundational business analysis skills over time
- Experience with SAP/SRM or procurement workflows highly preferred
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