Clinic Aide

SHIFT:

Seeking Breakthrough Makers

Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career.

CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means.


A Brief Overview
Under the direction of the Clinical Supervisor and the Lead Medical Assistant, the Clinic Aide provides basic clinical and non-clinical assistance to the clinical team by supporting efficient clinic throughput, maintaining a safe environment of care and promoting a patient/family-centered visit experience.

Work Schedule

36 to 40 Hours Per Week

8-Hour Shifts Monday-Thursday; 4-Hour Shift Friday

No weekend/holidays

What you will do

• Surveillance of waiting room and notification of clinical team if patient has been waiting for an extended period
• Intervenes as necessary to calm patients and families, explain delays and provide frequent updates on expected wait times
• As required, support social distancing and patient/family masking by providing reminders and engaging patient and family in conversations that promote compliance
• Assist clinic staff in providing a clean and effective environment of care. This includes, but is not limited to:
• Stocking exam rooms with needed supplies
• Wiping down rooms between patients
• Keeping exam rooms clean, neat and patient-ready
• Assisting patients with way finding
• Maintain and support others in complying with current personal protective equipment (PPE) standards
• Notifies clinical team immediately with any concerns regarding patient safety or wellbeing
• Provides assistance in obtaining vital signs and growth measurements under the supervision of the Credentialed Medical Assistant, Registered Nurse or Provider
• Assist in the escorting of select patients from parking garage to exam room
• Escort stable patients between clinic appointments, and ancillary services when infection control precautions must be maintained
• Provide 1:1 supervision of patients at risk for self-harm
• Navigate the medical record and document data as instructed
• Upload scans and images into EMR

Education Qualifications

• High School Diploma / GED - Required

Experience Qualifications

• Pediatric experience or childcare experience - Preferred
• Work in behavioral health environments - Preferred

Skills and Abilities

• Basic computer and telephone skills
• Basic vital sign assessment and documentation
• Knowledge of child development and age-appropriate communication

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more.

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SALARY RANGE:

Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly.

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At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.