Evening Member Services Receptionist

Evening Member Services Receptionist

Part Time/ Year-Round Employment 

 

We are looking for an Evening Member Services Receptionist to be the warm and welcoming first impression of the Club.  This is an excellent opportunity to join a high performing team in a wonderful working environment.  The successful individual will have a service heart and genuinely enjoy interacting with others in a professional manner.  

 

Core Responsibilities:

·         Greet members and guests at the front desk by welcoming and directing them appropriately.

·         Learn the names of members and their families to personalize greetings.

·         Notify staff of arrivals for meetings.

·         Answer, screen, and forward incoming phone calls.

·         Create, edit, and maintain banquet event orders for Club functions.

·         Accept dining reservations and take-out food orders.

·         Be knowledgeable about Club events, menu items, hours, and directions to the Club.

·         Handle member and Club information with discretion and integrity.

·         Other duties as assigned by department managers.

Job Requirements:

·         Working knowledge of Microsoft Office Suite, specifically Word, Excel, Publisher, and Outlook.

·         Tech savvy with multiple line phone systems, computers, scanners, and printers.

·         Strong organizational skills.

·         Multitasking and time-management skills, with the ability to prioritize tasks.

·         Excellent written and verbal communication skills.

·         Friendly and customer service oriented with the desire to help others.

·         Night and weekend availability required.

Preferred Qualifications

·         High End Hospitality or Private Club Experience

·         Experience with NorthStar POS a plus

·         High School Diploma or Equivalent