Sales Operations Coordinator

Sales Operations Coordinator

Location: Southern California
Company: The Jankovich Company

About The Jankovich Company

Founded in 1933, The Jankovich Company is a family-operated petroleum and lubricants distributor serving customers throughout Southern California. For more than 90 years, we have built a reputation for safety, reliability, and exceptional customer service across our marine, commercial, industrial, transportation, and government markets.

Headquartered in San Pedro, California, The Jankovich Company provides marine fueling, petroleum transportation, barge operations, bulk fuel distribution, lubricant sales, cardlock fueling services, and specialty petroleum products.

As part of the NorthStar Energy family of companies, The Jankovich Company combines the responsiveness and relationships of a local business with the resources, expertise, and support of a larger organization. We remain committed to our core values of safety, integrity, sustainability, and service while continuing to support the communities and industries that depend on us every day.

About the Position

The Sales Operations Coordinator provides administrative, systems, and operational support to our Sales Department and helps coordinate the information and activities necessary to support our customers and sales team.

Reporting to the Director of Sales, this position works closely with Sales, Customer Service, Operations, and Accounting and uses the Company's ERP and other business systems to research and maintain customer, product, pricing, inventory, and sales information.

This is a hands-on support role for someone who is organized, comfortable working with business systems and data, and able to independently research questions and follow matters through to completion. The position also cross-trains on key business processes to provide backup support and help ensure continuity across the department.

Compensation

$30.00 to $36.00 per hour, depending on qualifications and experience.

As a Member of the Team, You Will:

• Provide day-to-day administrative and operational support to Sales Representatives and the Director of Sales. 
• Assist with customer onboarding and account setup by gathering and coordinating required information and documentation. 
• Use our ERP and other business systems to research and maintain customer, product, pricing, inventory, account, and sales information. 
• Prepare recurring and ad hoc reports involving customer sales, pricing, product performance, gross margin, volume, and other business information. 
• Assist with quotes, proposals, customer agreements, pricing documentation, product information, account reviews, and other customer-facing materials. 
• Research questions and discrepancies and coordinate with Sales, Accounting, Operations, and Customer Service to obtain information and resolve issues. 
• Cross-train on designated sales, customer account, order coordination, pricing, inventory, and related ERP processes to provide backup support and help maintain business continuity. 
• Assist with customer programs, bids, vendor requirements, Sales Department projects, and other departmental activities.

We Require That You Have:

• High school diploma or equivalent. 
• Three or more years of experience in sales support, sales operations, customer account administration, order management, business operations, or a similar administrative or coordinator role. 
• Experience working with an ERP or other integrated business system. 
• Strong Excel skills and the ability to organize, analyze, and present business information. 
• Strong organizational skills, attention to detail, and the ability to manage changing priorities. 
• Strong communication and interpersonal skills with the ability to work effectively across departments. 
• Good business judgment, initiative, and the ability to independently research issues and follow matters through to completion.

Preferred Qualifications

• Experience with P21, PDI, or a comparable ERP system. 
• Experience working with customer, product, pricing, inventory, sales, or other business data. 
• Experience in petroleum, lubricants, distribution, transportation, or a related industry.

Benefits

In addition to competitive compensation, we offer a comprehensive benefits package that includes: :

• Medical, dental, and vision coverage for employees and eligible dependents, including PPO and High-Deductible Health Plan (HDHP) medical options, with Company contributions toward the cost of coverage 
• Health Savings Account (HSA) with Company contributions for employees enrolled in the HDHP
• Flexible Spending Account (FSA) options 
• 401(k) with company match up to 4% 
• Employer-paid Life and AD&D insurance 
• Employer-paid Long-Term Disability insurance 
• Two (2) weeks of paid vacation 
• Nine (9) paid holidays 
• Six (6) paid sick days 
• Employee Assistance Program (EAP) 
• Tuition reimbursement

Schedule & Work Environment

This is a full-time, non-exempt position based at our Paramount, California office. The position works primarily in an office environment and requires regular interaction with Sales, Customer Service, Operations, Accounting, and other Company personnel.

Occasional travel to other Company locations or off-site meetings may be required.

Equal Employment Opportunity

The Jankovich Company, LLC is an equal opportunity employer. Employment decisions are made without regard to race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.