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Are you a passionate hospitality leader with a sharp eye for detail and a drive for exceptional service? RC Hospitality Solutions is seeking an Event Service Supervisor to join our premier team. In this key leadership role, you will bring private dinners, high-profile weddings, and exclusive corporate gatherings to life—delivering top-tier experiences for our community and guests. This position offers a base rate of $16.00 per hour plus a share in our team gratuity pool, giving you great overall earning potential! We are searching for a meticulous Event Service Supervisor to supervise and manage banquet events for our company. We don't sell souvenirs; we make memories.
What You’ll Do
- Lead the Floor: Direct and inspire banquet servers, bartenders, and setup teams through every phase of an event—from room setup and pre-shift huddles to service and breakdown.
- Master the Details: Execute Banquet Event Orders (BEOs) flawlessly, ensuring room layouts, decor, and service flow align with client expectations and club standards.
- Bridge Kitchen & Guest: Partner directly with the Culinary Team to coordinate food timing, presentation, and dietary requirements.
- Engage Hosts & Guests: Act as the primary on-floor liaison for event hosts, meeting planners, and members to seamlessly handle last-minute adjustments.
- Maintain Quality & Logistics: Conduct random table checks, oversee proper equipment care (china, glass, silver), and report facility maintenance needs.
What You Bring
- Experience: 2+ years of high-volume banquet, catering, or fine-dining service experience, with demonstrated lead or supervisory capability.
- Leadership Style: Energetic, approachable, and proactive under pressure with clear communication skills.
- Detail-Oriented Mindset: Strong organizational skills to manage shifting priorities and simultaneous event logistics.
- Physical Readiness: Ability to stand/walk for extended shifts, lift up to 40 lbs., and maneuver equipment across event spaces.
- Flexibility: Availability to work dynamic schedules tailored to our event calendar, including evenings, weekends, and holidays.
Why Work With Us?
- Great Culture: A supportive, professional environment focused on continuous improvement and hospitality excellence.
- Time to Recharge: Enjoy 7 paid holidays per year, plus 40 hours of PTO after 90 days and an additional 64 hours of PTO at your 1-year anniversary!
- Health & Wellness: Comprehensive medical, dental, and vision insurance to keep you and your family covered.
- Retirement Growth: 401(k) plan with company matching to help you invest in your future.
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