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Location: Resurrection CemeteryÂ
Status: Non - Exempt, Full Time
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POSITION SUMMARY
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Provides information and assistance to cemetery patrons regarding cemetery property, policies and practices; works with parish priests and mortuary officials; performs clerical work.
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ESSENTIAL FUNCTIONS
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Because all Archdiocesan employees represent the Roman Catholic Church, they are expected to conduct themselves according to the goals and mission of the Church in performing their work.
- Assists Manager on correspondence regarding complaints from patrons, suppliers and other companies.
- May assist Manager with answering mail regarding locations, genealogy and business matters.
- Assists patrons with questions and concerns or refers to Manager for resolution.
- Tracks inventory of office supplies and orders supplies as needed with the approval of the Manager.
- Completes forms for dis-interments and re-interments.
- Completes affidavit of heirs and/or release of interest forms as needed.
- Prepares in-house and FCP Certificate of Ownership and forwards to patrons.
- Processes and verifies daily burial and memorial permits.
- Prepares daily pending interment list and board.
- Maintains grave, crypt, and niche count for monthly and yearly inventory.
- Obtains burial permits from the Health Department.
- Performs varied and general clerical work including typing, filing and answering telephones.
- Types interments and grave index cards.
- Supports in the FSP/FCP area with processing of contracts.
- May be required to interpret and/or translate for families in Spanish, as needed.
- May assume the responsibilities of the Accounting Assistant, as needed.
- May assume duties from the FSP Counselor when they are not available to assist families and mortuaries.
- Performs other duties as assigned.
Qualifications
MINIMUM QUALIFICATIONS
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Education and Experience
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Any combination of education and experience likely to provide the required knowledge, skills, and abilities, typically:
- Active member of a Roman Catholic faith community.
- High School Diploma or equivalent. Coursework in bookkeeping, basic clerical skills and experience with public relations or customer service.
- Two years of office related experience including bookkeeping responsibilities.
- Bilingual skills in English/Spanish.
- Valid California Driver’s License.
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Knowledge and Abilities
Knowledge of:
- Modern office methods and procedures.
- Record-keeping techniques.
- Computer operation and standard office equipment.
Ability to:
- Relate to patrons and families with empathy and compassion.
- Perform basic math computations effectively and accurately.
- Communicate effectively in written and oral form.
- Master cemetery policies and procedures.
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Physical and Environmental Requirements
- Position involves sitting, standing and/or walking. Position requires ability to frequently exert up to 10 pounds of force to move objects and occasionally exert up to 20 pounds.
- Filing and retrieving documents from 4-drawers-cabinets 5 feet high. Must reach above shoulder for 2 drawers or crouch to reach lower drawers.
- Sustain frequent movement of fingers, wrists, hands, and arms.
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