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Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Training & development
About the Role:
Rajal J Patel DDS PA is looking for a friendly and organized Dental Office Scheduler to join our team in Orange, NJ! In this role, you'll be the heartbeat of our front office, keeping our patients happy and our providers running on time. If you thrive in a fast-paced dental environment and love making people feel welcome, we want to hear from you!
Responsibilities:
- Manage and optimize the daily appointment schedule for dental providers
- Answer incoming calls and respond to patient inquiries in a professional and timely manner
- Confirm upcoming appointments and follow up on cancellations and no-shows
- Coordinate patient recalls and treatment plan follow-up appointments
- Verify dental insurance eligibility and communicate benefits to patients
- Greet and check in patients at the front desk, ensuring a positive patient experience
- Maintain accurate patient records and update demographics in the dental practice management software
Requirements:
- Prior experience in a dental or medical office scheduling role preferred
- Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar)
- Strong knowledge of dental insurance verification and billing processes
- Excellent communication and customer service skills
- Highly organized with the ability to multitask in a busy front office environment
- Dependable, punctual, and team-oriented with a positive attitude
- High school diploma or equivalent required
About Us:
Rajal J Patel DDS PA is a trusted dental practice serving the Orange, NJ community with a commitment to high-quality, compassionate patient care. Our patients love us for our welcoming atmosphere and personalized approach to dentistry. We take pride in building a supportive team environment where every staff member is valued and empowered to grow.
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