Finance & Insurance Manager

Location: Okoboji, Iowa
Duration: Full-time

Department: Sales Department

Company Background

Mau Marine is a family-owned marine dealership featuring sales and service of new and used boats, as well as parts and accessories. Our facility is comprised of a 100-boat indoor showroom, 100 wet-slip marina, fuel dock, and 400 seat restaurant and entertainment venue. We provide a fast-paced, positive, energetic work environment along with the opportunity to advance your career in the marine industry. Our team possess a strong work ethic, values teamwork, and consists of both seasoned veterans as well as intern-level staffers. Our mission at Mau Marine is to make absolutely every aspect of the boating experience easy and enjoyable for our customers. We accomplish this through a team of dedicated individuals who set the standard for excellence in the marine industry.

Job Description

The F & I Manager’s duties include accurate documentation of major unit purchasing transactions, assisting customers with purchasing options such as financing and after-care products, and facilitating interdepartmental communication to ensure successful delivery of products. The F & I Manager must work to secure quality options for customers by creating and maintaining relationships with lenders and vendors.

FUNCTIONS:

Act as a principal contact between the retail lending institutions and the customer
Act as a principal contact between the sales department, retail lending institutions, extended service contract providers and other after-care product suppliers
Work with Sales Manager, Salespeople and Service departments to facilitate timely and accurate deliveries of major units
Meet dealership Customer Satisfaction Standards and objectives
Maximize dealership sales of retail financing and insurance products in line with requirements set by the sales manager

RELATIONSHIPS:

Reports directly to Sales Manager
Ensure timely completion of all paperwork involved in major unit sales and finance and insurance contracts
Maintain a close working relationship with all sales personnel, keeping them informed of special finance/insurance programs, and to ensure a smooth transfer into the F & I Office

RESPONSIBILITIES AND AUTHORITY:

Customer Satisfaction:

Greet all customers in a courteous and timely fashion
Identify customer needs by demonstrating interest in them, by listening, and by establishing an advisory relationship
Ensure that customers receive a thorough explanation of paperwork policies and procedures to ensure that they fully understand the process
Ensure that all paperwork, contracts, incentive request forms(rebates) and warranty registrations are completed as needed in a timely fashion
Ensure that all major units are paid in full and finance contracts funded

Personal:

Maintain professional attire according to dealership policy
Adhere to dealership policy regarding promptness and dependability
Maintain a pleasant demeanor at all times

Professional Development:

Actively participate in training programs as requested by management

General:

Perform any other duties assigned by management

Learn more about this Employer on their Career Site