Records System Coordinator

Summary:

Essential Duties and Responsibilities:

• Serve as the system administrator and primary technical subject matter expert for all records management software, providing authoritative guidance on system functionality, navigation, best practices, and optimization.
• Configure, monitor, and maintain the records management software, including user accounts, permissions, workflows, and automated processes.
• Collaborate closely with IT teams to troubleshoot system issues, implement upgrades, patches, and integrations, and maintain overall system performance.
• Maintain and update records and files, in accordance with established procedures.
• Respond to queries about records and files, providing accurate and timely information.
• Transfer inactive files to and from storage, following file maintenance guidelines.
• Research information in files in response to requests from authorized users.
• Gather materials from various departments and employees for filing purposes.
• Track materials removed from files to ensure the timely return of borrowed items.
• Manage multiple priorities and deadlines.
• Coordinate projects specific to Practice Groups.
• Perform tasks that support and align with the Firm’s requirements
• Handle other duties as assigned.

Knowledge, Skills, and Abilities Required:

• Strong working knowledge of the digital filing platforms, workflow systems, and modern office technology used to support efficient operations.
• Familiarity with technology‑supported processes and standard procedures commonly used in professional and legal service environments.
• Proficient with Microsoft 365 applications (Word, Excel, Outlook) and comfortable learning and navigating new software tools and office systems.
• Strong interpersonal and communication skills, to collaborate effectively with IT professionals, vendors, and internal clients, such as attorneys and assistants.
• Strong organizational skills and meticulous attention to detail.
• Ability to work independently and collaboratively in a high-pressure environment.
• Adept at multitasking, organizing, and prioritizing tasks to meet deadlines.
• Be able to lift and carry 50 lb trans-file boxes

Education and Experience:

• Bachelor’s degree in Information Systems, Computer Science, Records Management, or related field preferred.
• Minimum of five years of experience working with office systems, digital workflows, and technology-supported operational processes.
• Prior experience in a law firm environment required.

Working Conditions:

• Normal office environment with little exposure to excessive noise, dust, temperature, etc.

Wachtell, Lipton, Rosen & Katz provides competitive compensation and benefits to its employees, ensuring that we attract and retain the most talented individuals.  The expected base salary for this role ranges from $90,000 – $100,000. The base salary offer is based on a variety of factors which includes, but is not limited to, qualifications, education and experience.

The above is intended to describe the general content of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.