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The Consumer Product Enablement & Solutions team ensures Humana’s Insurance products remain competitive, compliant, and aligned with consumer needs. Team members work closely with leaders across the enterprise, supporting timely regulatory filings and partnering with key business units to oversee strategic direction for all Insurance products. This Principal role provides program management expertise, guiding process improvement and technology adoption, while fostering cross-functional collaboration to advance Humana’s long-term product strategy.Key Responsibilities
Strategic Program Delivery & Portfolio Leadership
Lead the strategic planning, prioritization, and execution of product delivery initiatives, ensuring alignment with business objectives, operational priorities, and organizational goals
Provide oversight of a portfolio of cross-functional programs, establishing governance, accountability, and execution standards that drive successful outcomes
Partner with leadership to define delivery roadmaps, resolve escalated issues, and ensure successful execution of high-impact initiatives
Operational Excellence & Business Transformation
Develop and execute operational excellence strategies that improve efficiency, scalability, delivery, and organizational effectiveness across Consumer Product Enablement & Solutions
Lead transformation initiatives that modernize processes, operating models, and delivery capabilities while driving measurable business results
Identify and implement opportunities to streamline workflows, eliminate operational inefficiencies, and standardize practices across teams
Foster a culture of continuous improvement by leveraging data, performance insights, industry best practices, and lessons learned
Performance Management & Organizational Capability Building
Establish and monitor key performance indicators, operational metrics, and program health measures to assess performance and support data-driven decision-making
Provide strategic oversight of reporting, dashboards, and business reviews, ensuring leadership visibility into progress, risks, outcomes, and opportunities
Lead the development and deployment of tools, methodologies, training, and best practices that strengthen program delivery capabilities and operational maturity
Executive Partnership & Stakeholder Leadership
Serve as a trusted advisor to senior leadership, providing strategic recommendations on delivery priorities, operational performance, transformation opportunities, and risk mitigation
Build and maintain strong partnerships across Finance, Procurement, Operations, Technology, and other key stakeholder groups to drive alignment and achieve business objectives
Influence decisions and organizational priorities by effectively communicating business impacts, dependencies, risks, and opportunities
Represent the function in leadership discussions, providing insights and recommendations that support strategic planning, investment decisions, and organizational change
Use your skills to make an impact
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Required Qualifications
Bachelor’s Degree with outstanding academic credentials
7+ years of full-time work experience in consulting, corporate/business unit strategy, or program/project management
Strong problem-solving skills with demonstrated ability to perform complex quantitative and qualitative analysis
Excellent verbal and written communication skills
Ability to quickly build and maintain trust with business leaders
Highly collaborative, flexible, and team-oriented working style
Strong commitment to personal and professional growth
Preferred Qualifications
MBA
Managed care and/or healthcare services work experience
2-4+ years of experience with payer organizations
2-4+ years of experience in the Medicare market
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Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Â
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
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Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
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About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.​
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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