MP&O Manager (UCAN)

The Advertising team is charged with building a best in class ads organization to establish Netflix as the premiere platform for advertiser partners, and to drive advertising revenue. US & Canada (UCAN) Sales Operations’ purpose is to accelerate sustained commercial performance by building and enabling the people, systems, tools, and processes to execute a rapidly scaling ads business. 

Role Description:

• Responsible for driving execution of regional Sales Ops strategies, processes, & programs in partnership with sales leadership for the US and Canada sales region for Netflix Ads.

• Build and iterate on sales go-to-market strategies including customer and product segmentation, headcount planning and sales org design, sales territory design.

• Own regional sales operations processes in revenue forecasting, pipeline management, quota planning, monthly business reviews.

• Analyze sales performance and derive insights from large data sets across revenue, pipeline, product, sales process.

• Define, build & maintain the sales inputs, forecasting, and pipeline management of the UCAN advertising business.

• Work with cross-functional partners in Market Activation, Finance & Strategy, HR, Business Operations to deliver Ads-wide projects and represent Sales requirements and considerations.

• Facilitate, guide, enable the rollout of new sales programs and processes with sales teams aimed at driving better sales efficiency.

• Manage sales data (account, account teams, territories, reports, opportunities, activities) in the CRM system.

• Work closely with sales, account management, solutions and/or measurement - and other cross-functional teams - to provide quantitative and qualitative analysis of program performance, ensuring program and business impact.

• Support the exploration of new strategic opportunities to inform the business roadmap.

• Build monthly, quarterly review decks for senior consumption to run the business. 

• Lead discussions on business performance & state of business with expertise and full ownership.

• Bring thought leadership to continuously evolve KPIs & metrics to inform on the state of the business.

About you:

• 8-10 years of experience in advertising/ advertising-related fields; and experience working in Sales Operations.

• Owned sales stakeholder relationships with the Head of Country / Region, Senior Director level agency and/or client sales leadership.

• Familiarity with the digital advertising landscape and agency and client-direct advertising sales models is a plus.

• Advanced spreadsheet skills are mandatory, SQL and data analytics skills are nice to have, and a passion for automation and scale is a plus.

• Bias for action with the ability to drive and influence decision-making even if you don’t own reporting lines.

• Strong collaborator who embraces differing perspectives and experiences to make better decisions.

• Knowledge of the advertising landscape, including media channels and methods of buying. Deep understanding of programmatic buying a plus. 

• Data-driven operator, guide and influence with objectivity and facts (vs. subjectivity).

• Demonstrated track record of creativity, innovation, and implementing better approaches.

• Proven ability to prioritize and lead multiple projects efficiently.