Apply today to join The Whitby Hotel team and be part of an exceptional hospitality experience. As a Barback, you'll play a key role in supporting the bar team, ensuring that our guests receive outstanding service and that operations run smoothly. If you’re passionate about teamwork, service, and maintaining a high standard of professionalism, we’d love to hear from you!

MAIN DUTIES TO INCLUDE, BUT NOT LIMITED TO:

Assist guests with all their needs
Maintain a professional and friendly demeanor at all times
Practice and promote teamwork by assisting fellow servers, back servers, and colleagues whenever necessary
Ensure all allergy procedures are followed during a guest allergy
Re-stock deliveries from the purchasing department
Monitor supplies & submit requisitions to meet par levels at the end of the night
Clean & sanitize glassware
Weekly polishing of the bar counter
Empty trash cans
Ensure cleaning rags & polishing rags are present at the bar
Ensure fresh sanitizing solution (red buckets) and cloths at all times
Refresh ice bins
Collect dirty glasses from the bar & keep the service station tidy
Ensure & prepare to par levels: garnishes, juices
Have a full understanding of New York City Health Department standards and regulations
Report any guest complaints immediately to the Manager/Supervisor
Have comprehensive knowledge of the menu and wine list
Ensure mise en place is ready at all times
Take personal responsibility for punctuality
Maintain a high standard of personal hygiene and appearance at all times
Ensure a high level of communication between the restaurant and other departments of the hotel
Promote other Firmdale Hotels and restaurants
Must be open to working AM/PM shifts, weekdays, weekends, and holidays

PHYSICAL REQUIREMENTS;

Be able to stand for a complete 8-hour shift, 5 days a week.
Ability to read, review, enter and retrieve information from, and into a Point of Sale System, preferably Micros.
Able to use a computer keyboard and mouse and telephone system.
Ability to communicate both written and verbal and use systems to document activities.
Visual acuity to see restaurant menus and Micros screens, take customer orders, review customer bills and smoothly navigate dining room, kitchen, and other restaurant areas.
Ability to balance dishes, bend, stoop and reach to place and retrieve plates, glassware and other serving items.
Can multitask with a keen sense of attention to detail to make certain tables are served and bussed properly.
Demonstrates the basics of polishing, marking, spot checking and crumbing tables.
Available to work a flexible schedule that can include days, evenings, nights, weekends, and holidays.
Ability to lift up to 25 pounds.

EMPLOYEE BENEFITS:

Paid vacation, sick, and personal days
Health, dental, vision, and life insurance plans
Commuter benefits
Holiday staff parties and staff appreciation events
In-house uniform dry cleaning services
Employee meals while on duty

Pay: $11.35 + Tip

With 3 hotels in New York City and 8 in London, Firmdale sets a standard as a unique and exciting place to work. According to Company owners Tim and Kit Kemp, “Hotels should be living things not stuffy institutions.”

Be inspired by Firmdale, www.firmdalehotels.com

And learn more about the New York hotels https://www.firmdalehotels.com/hotels/new-york/

Find out why we inspire employees to Love What You Do https://www.firmdalehotels.com/b/careers/love-what-you-do/

Learn more about this Employer on their Career Site

Barback at The Whitby Hotel