Account Manager, Client Services

About Ovative Group:

Ovative Group is an independent, full-funnel media, measurement, and creative firm transforming how brands grow. We partner with leading names like American Eagle, Best Buy, Domino’s, The Home Depot, Polaris, and UnitedHealth Group to build smarter media and measurement programs that drive real, profitable growth. 

We don’t just track performance—we redefine it. Powered by our proprietary intelligence platform, EMRge, and our holistic metric Enterprise Marketing Return (EMR), we help brands connect revenue, customer, and brand outcomes into one clear picture of success. Our approach to full-funnel strategy, buying, and measurement delivers results that matter—and it’s getting noticed. Our work has been recognized by Digiday, Google, USA Today, Inc. 5000, and Search Engine Land.

About the Role:

Digital Marketing is a critical part of every consumer journey, but many companies only measure its impact on their digital outcomes. Our approach to digital media optimization at Ovative Group can’t be found anywhere else. We measure and optimize marketing campaigns at the enterprise level, both online and offline. Our clients are household names that span multiple industries, including retail, healthcare, education, CPG, and hospitality.

The Account Manager, Client Services role at Ovative Group offers the right candidate the opportunity to take on an early stage, leadership role at a fast-growing company that has the highest standards for talent and client success. The ideal candidate will be highly analytical, hold strong client management and communication skills, and have experience leading strategies across cross-functional teams to drive business impact.

This position will play a pivotal role in helping Ovative continue its journey toward measuring and optimizing media to the true enterprise impact, not solely ecommerce value.

Responsibilities of an Account Manager, Client Services:

• Cross-functional strategy & thought leadership

  • Drive forward multi-channel digital media strategies and roadmaps that align with client program growth goals

  • Manage documentation and tracking of account priorities on a weekly, monthly, and quarterly basis

  • Be the expert on marketing budgets, media mix, and performance KPIs, at a broad and channel-specific level, to support account-wide strategy, problem solving & decision making

  • Lead regular and ad hoc performance analyses and translate into clear insights to communicate to clients

  • Lead cross-functional performance-based marketing strategy projects by providing media expertise and thought leadership

  • Lead and provide structure to problem-solving sessions to help determine the problem at stake, the results needed, and the most effective route to get there

  • Keep abreast of emerging digital marketing trends and technologies

• Client relationship management

  • Develop, manage and grow relationships with some of Ovative Group’s largest clients by engaging on a regular basis with day to day and senior client leaders, partnering to develop client growth strategies, and delivering great enterprise media outcomes that drive client objectives

  • Become an extension of the client’s team by having a deep understanding of their business, industry, metrics & team, and striving to be the best interaction of their day

  • Effectively manage client relationships and establish trust and credibility

• Team leadership and employee development

  • Lead cross-functional teams of subject matter experts focused on driving results for clients, retaining and growing assigned accounts

  • Foster a culture of open communication and 360-degree feedback

  • Manage direct reports and contribute to a development culture that recruits and develops world class talent

Requirements:

• 5+ years of experience directly responsible for leading cross-functional business strategies through clear communication, structured problem solving skills, and project management ownership

• Strong analytical skillset with experience analyzing and leveraging large datasets on a daily, weekly, monthly basis to inform strategic recommendations and action

• Ability to drive in ambiguous environments, applying structure to open ended challenges and navigating through to drive client impact

• Experience in e-commerce, digital marketing, customer data and insights, customer strategy, MarTech, or other marketing discipline

• Experience managing direct reports

• Client management experience

Preferred:

• Recent hands-on media planning and buying experience across digital and traditional channels — particularly in paid social, programmatic, search, and/or video (including linear TV)

• Experience working in or with a digital agency environment, managing day-to-day execution and optimization of media campaigns

• Strong understanding of cross-channel media strategy — integrating brand awareness (upper funnel) and direct response (performance) objectives

• Ability to bridge strategic account leadership with tactical media know-how, guiding both clients and internal teams

Working at Ovative Group:

We provide strong, competitive, holistic benefits that understand the importance of your life inside and out of work. 

At Ovative, culture isn’t a buzzword—it’s the reason we’ve been named a Top Workplace for ten years running. We lead with trust, transparency, and a commitment to doing the hard work others avoid.

We offer flexibility. You'll work from our Minneapolis, Chicago, or New York office on set days each week, and an option to work remote on others.

Our open floor plan reflects our open communication and flat structure—where interns collaborate with VPs, analysts partner with senior leaders, and our CEO engages with every team member. Together, we create an environment where smart, driven people can do their best work and support one another in the process. 

We’re equally committed to inclusion and belonging. Ovative fosters a workplace where everyone can participate and thrive—regardless of ethnicity, gender, sexual orientation, gender identity, or expression or other protected class status. Our benefits and policies reflect that commitment, from inclusive medical leave coverage for same-sex spouses to equitable care and support for all families. 

Benefits: 

We strive to hire and retain the best talent by offering fair, competitive compensation, a meaningful bonus program, and excellent health coverage. When the company performs well, we all benefit. 

Some tangible benefits and amenities we enjoy:

• Access to all office spaces in MSP, NYC, and CHI  

• Frequent, paid travel to our Minneapolis headquarters for company events, team events, and in-person collaboration with teams

• Generous paid vacation policy  

• 401k match program  

• Top-notch health insurance options, inclusive of same sex partners 

• Family formation benefits including reimbursement options for fertility, pregnancy, and parenting needs 

• Monthly stipend for your mobile phone and data plan  

• Sabbatical program  

• Charitable giving via our time and a financial match program  

• Shenanigan’s Day  

Additional information can be found at Ovative's Career Page.

The details of the benefits are covered by applicable plan documents for group benefits and by company policies where a plan document does not apply.

Working at Ovative won’t be easy—but if you like challenging, hard work, driving results, and being surrounded by the best talent, it has the potential to be the most rewarding job you’ll ever have. If you think you can make us better, we want to hear from you! 

EEO & Accessibility: 

Ovative is an Equal Opportunity Employer committed to a respectful, inclusive workplace for all. Applicants receive consideration without regard to legally protected characteristics (e.g., color, religion, creed, national origin, sex, pregnancy, childbirth and related conditions, sexual orientation, gender identity/, gender expression, gender identity, age, physical or mental disability, marital/ status, familial status, military or veteran’s status, genetic information, status with regard to public assistance, and any other status protected under applicable law). 

We provide reasonable accommodations consistent with the Americans with Disabilities Act and applicable state law to qualified applicants and employees with disability, unless doing so would create an undue hardship.

If you need assistance or accommodation at any stage of the application or interview process due to a disability, please contact us at accomodations@ovative.com.

Application Details and Process: 

Applicants must be legally authorized to work in the United States for any employer on a full-time basis, without current or future need for visa sponsorship. Ovative is unable to sponsor or take over sponsorship of an employment visa for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification documentation upon hire.

Open Until Filled or Otherwise Withdrawn:

We encourage interested candidates to apply early. The position will remain open for at least 10 business days from the first day of posting. After this time, if the position has not been filled, the posting will remain open until the position is filled, or until the posting is otherwise closed or withdrawn for business reasons.