Receptionist

Job DetailsJob Location: Brooklyn Office - Brooklyn, NY 11206Position Type: Part TimeEducation Level: High SchoolSalary Range: $17.00 - $18.36 HourlyJob Category: Admin - ClericalPosition Summary:   Receptionist is responsible for answering calls and receiving visitors in courteous and professional manner, also providing clerical support to staff, whenever needed.   Major Duties: Management of all reception functions; including registering and announcing all walk-ins to clinic and re-routing all incoming calls. Verify, confirm, and/or process medical insurance information. Management of PTAR system for dispensing of Metrocards and transportation reimbursement. Organization of clinical records: filing chart related entries and correspondence, managing supply of forms, creating charts for admitted patients, closing charts for discharged patients, etc.  Appointment system operation and organization for clinical staff including confirming appointments and rescheduling missed appointments.  Daily preparation of charts for use. Make copies and send faxes as needed and requested by staff.  Hand out client satisfaction surveys. Assist Program Secretary and/or Billing Clerk in other clerical tasks as needed. Provide coverage in the event that reception desk does not have coverage: mornings, evenings and weekends. Open and close facility during operating hours. Other duties as deemed necessary by management.   Qualifications: High School Diploma or GED and a minimum of 1 year office experience. Prior healthcare reception experience preferred. Must have superior organizational and analytical skills, and excellent verbal and written communication skills. Must be able to work independently and manage multiple tasks in a fast-paced environment. Ability to work collaboratively with a variety of people, as well as an aptitude for teamwork. Ability to use public transportation for travel to program locations throughout New York City.   Competence Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strong oral and written communication skills are required. Ability to understand sensitive information and maintain confidentiality Strong interpersonal and communication skills at all levels of the organization  Strong critical thinking, complex problem solving skills Highly organized, detail oriented and able to manage multiple tasks simultaneously Proficient computer knowledge, including word processing and database software   Physical Demands: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions for this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands:  While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee frequently is required to stand, walk, and reach with hands and arms.  The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 20 pounds.  Specific vision abilities required by this job include close vision, and color vision. Work Environment:  While performing the duties of this job, the employee is not exposed to weather conditions.  The noise level is usually moderate   THIS JOB DESCRIPTION IS NOT ALL-INCLUSIVE AND AN EMPLOYEE WILL ALSO PERFORM ANY OTHER REASONABLE RELATED BUSINESS DUTIES OR TASKS AS REQUIRED AS ASSIGNED BY MANAGEMENT.  THIS ORGANIZATION RESERVES THE RIGHT TO REVISE AND CHANGE THE JOB DUTIES AND RESPONSIBILITIES AS THE NEED ARISES.  THIS JOB DESCRIPTION DOES NOT CONSTITUTE A WRITTEN OR IMPLIED CONTRACT OF EMPLOYMENT. Qualifications