VITA SITE COORDINATOR

Job Description

JOB TITLE:  VITA Site Coordinator 

PROGRAM/DEPT:  Planning Department

REPORTS TO:                                                                     Financial Services Program Manager

GRADE/CLASSIFICATION:                    Seasonal Part-Time

FLSA:                                                      Non-exempt

Description:   This position is responsible for providing coordination, organization and supervision in all aspects of site locations under the IRS Volunteer Income Tax Assistance Program guidelines, from the establishment of a site in the community to overseeing the site operation during the filing season.

Primary Duties and Responsibilities (others may be assigned based upon program needs):

• Ensure all volunteers are certified to prepare tax returns at the appropriate level of certification, and to follow all site operating procedures.
• Supervision of volunteer overseeing the site operation during the filing season.
• Monitor adherence to the IRS Volunteer Standard of Conduct and Quality Site Requirements.
• Ensure that adequate volunteer coverage (including assistor, screener, quality reviewer), supplies, and equipment is scheduled/maintained at corresponding sites.
• Act as liaison between volunteers, the volunteer site and relevant sponsors, stakeholders and/or partners.
• Gather/compile timely statistical reports from volunteers and provide the reports to relevant sponsors, stakeholders (including the IRS) and/or partners.
• Work collaboratively with Volunteer Interpreter(s), as needed, in establishing special sites that focus on the Interpreter’s skill (e.g., Spanish speaking, hearing-impaired).
• At the conclusion of filing season, work with Program Staff, site sponsors, stakeholders (including the IRS) and/or partners to host a recognition event for volunteers.
• Serve on various committees of agency/division as deemed appropriate by Program Manager.
• Other duties as assigned by the Program Manager and/or Division Director.

Minimum Requirements: 

• Associates Degree or higher in Business, Accounting or related field; or 3-4 years documented experience in tax preparation in lieu of degree.

• Experience in negotiations with strong understanding of tax law, credit counseling, budgeting and credit repair.  
• CT driver’s license and reliable transportation.

Knowledge/Skills/Abilities: 

• Good verbal and written communication skills.  
• Good interpersonal skills and ability to supervise staff and volunteers.
• Ability to read, write and effectively communicate in Spanish/Polish is highly preferred.  
• Must be detail-oriented and possess strong organizational, verbal, and written communication skills. 
• The capacity to function in a fast-paced, growing organization is vital. 
• The ideal person is flexible and positive and has a sense of humor. 
• Demonstrated ability to communicate effectively and work collaboratively with diverse audiences is necessary.

Physical Requirements: 

• Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. 
• Ability to lift up to thirty (30) pounds

Language Requirements: 

• Bi-lingual (Spanish / English) is preferred.

When duties and responsibilities change, the job description will be reviewed and changed based upon changes to program or organization’s priorities.

HRA of New Britain, Inc. is an Affirmative Action/Equal Opportunity Employer, including Disabilities/Vets