Construction Coordinator

Construction Project Coordinator/Estimating/Customer Relations Manager

Cool Pool, Inc. is a leading provider of premium swimming pool solutions, specializing in backyard design and customization for residential and commercial renovation and new construction projects.  The company’s goal is to exceed our clients’ expectations.

Construction Department Responsibilities:

As the Project Coordinator, he/she is a member of the construction department team who handles incoming sales and supports project managers by overseeing the administrative tasks:

• Handles incoming calls for new construction and renovation sales by scheduling, sending proposals and following up with the customers.
• Handles current project customer inquiries.
• Oversee the progress of permit approvals. 
• Call for mark outs before starting construction.
• Review the daily construction schedule to see if stage payments are due. 
• Close out construction staff’s work orders and follow up on anything outstanding.
• Investigate all construction work orders that are not linked to a contract/zero dollars.
• Prepare proposals for new pool and renovation projects.  Responsible for accurate job costing.  
• Catch any change orders, communicate them to the customer and process them. 
• Collaborate with the project management team to coordinate the plaster crew’s schedule and ensure timely material delivery.
• Ensure customers sign proposals, contracts and capital improvement forms.
• Enter signed proposals into Access and provide copies to the purchasing and construction departments.
• Prepare account summaries and email customers when stage payments are due.  Keep track of outstanding stage payments on google spreadsheet. Assign someone to pick up payments if necessary.
• Communicate with landscape designers regarding customer payments and change orders.  
• Review credit balance report for the construction department to ensure work is completed and closed out/invoiced.

• Arrange for delivery of Porto Johns, Water Deliveries, etc. if required.
• Coordinate job inspections.
• Work with the Service Department to check availability for Service Technicians to do the two-week brushing procedure. Enter all work orders for that series of work.
• Schedule the indoctrination appointment and prepare all necessary paperwork in advance.
• Follow up with the customer to ensure that all final inspections are completed.

Requirements:

• Fluency in Spanish is MANDATORY.
• Education required: Minimally an associate’s degree or preferably a bachelor’s degree is required.
• Minimum two years of construction project management experience is preferred.

Certification required at the time of hiring or to be scheduled upon employment:

• CBP Certification, Certified Building Professional completion.
• Certification from the American Society of Professional Estimators (ASPE) in construction estimating.