Patient Care Coordinator Assistant

Job DetailsLevel: ExperiencedJob Location: Monroeville, PA 15146Position Type: Full TimeEducation Level: High SchoolSalary Range: $20.00 - $22.00 HourlyTravel Percentage: Up to 25%Job Shift: DayJob Category: Admin - ClericalBridges Hospice is growing, and we're looking for an organized, compassionate Patient Care Coordinator Assistant to become an essential part of our clinical team. If you have hospice or healthcare administrative experience, enjoy working behind the scenes to keep patient care running smoothly, and thrive in a fast-paced environment, we'd love to meet you. At Bridges Hospice, you'll work alongside experienced nurses, social workers, physicians, aides, and leadership, providing the administrative support that allows our clinical team to focus on what matters most—our patients and their families. Why Bridges Hospice? Bridges Hospice is a locally owned and operated hospice dedicated to providing exceptional end-of-life care while creating an outstanding workplace for our employees. We believe our team members are our greatest asset and foster a culture built on compassion, teamwork, respect, and work-life balance. We Offer: Medical, Dental & Vision Insurance Generous Paid Time Off 6 Paid Holidays Birthday & Work Anniversary Time Off 401(k) with Company Match Company-Paid Life Insurance Supplemental Insurance Options Flexible Spending Account (FSA) Adoption Assistance Employee Recognition & Incentive Programs Supportive Leadership & Collaborative Team Environment What You'll Do As the Patient Care Coordinator Assistant, you'll provide administrative support that keeps our clinical operations running efficiently. Responsibilities include: Answer and route incoming calls professionally Prepare weekly Interdisciplinary Team (IDG) meeting documentation Assist during weekly clinical team meetings Upload, scan, fax, and maintain patient documentation within the Electronic Medical Record (EMR) Ensure physician orders and clinical documentation are processed accurately and timely Order and maintain medical and office supplies Perform data entry with a high level of accuracy Support the Patient Care Coordinator, Clinical Managers, and leadership team with daily administrative tasks Assist with additional clerical projects as assigned QualificationsWhat We’re Looking For Preferred Qualifications: Hospice experience strongly preferred Minimum of 1–2 years of healthcare administrative experience Experience supporting nurses, clinical staff, or healthcare leadership preferred Strong understanding of healthcare documentation, confidentiality, and protection of patient information Experience working with an Electronic Medical Record (EMR) system preferred Proficiency with Microsoft Office (Word, Excel, Outlook, Teams, and PowerPoint) and Adobe Acrobat Excellent organizational and multitasking skills with the ability to prioritize competing tasks and deadlines Exceptional customer service, communication, and interpersonal skills Strong attention to detail and accuracy Professional Requirements: Organized, dependable, and detail-oriented Able to manage multiple priorities in a fast-paced healthcare environment Comfortable handling confidential patient and clinical information with discretion Professional, compassionate, and respectful in all interactions Positive, team-oriented attitude with a willingness to support clinicians and coworkers Strong commitment to customer service and creating a positive experience for patients, families, and referral partners Enjoys working behind the scenes to support clinicians and help ensure efficient clinical operations Passionate about contributing to an exceptional experience for hospice patients and their families Physical Demands The position requires the ability to sit, stand, walk, bend, kneel, stoop, crouch, reach, and perform other movements necessary to complete the essential functions of the position. The employee will use a telephone and computer for a significant portion of the workday. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising patient care or operational needs. Join Our Team Behind every outstanding hospice clinician is a dedicated administrative team helping make exceptional patient care possible. If you're looking for a rewarding career where your organizational skills directly support compassionate patient care and make a meaningful difference for patients and families, we'd love to hear from you!