Quality Systems Specialist I

As a privately-owned, biopharmaceutical company, Ferring pioneers and delivers life-changing therapies that help people build families and live better lives. Our independence helps us cultivate an entrepreneurial spirit and long-term perspective that enables us to achieve growth and scale, while remaining agile and true to our ‘people first’ philosophy. Built on a 70-year plus commitment to science and research, Ferring is relentless in its pursuit of science that drives powerful discoveries and therapies to help people build families, stay healthy, and stand up to the world’s oldest enemy: disease.  

As the Quality Systems Specialist I you will be responsible for supporting the implementation, maintenance, and continuous improvement of Quality Management System (QMS) processes to ensure compliance with applicable regulatory requirements and company procedures. This role provides operational support for Quality Systems activities including deviations, CAPA, change control, document control, training, supplier quality, audits, and management review processes. The Specialist I works under general supervision while developing technical expertise in cGMP regulations and Quality Systems requirements.

With Ferring, you will be joining a recognized leader, identified as one of “The World’s Most Innovative Companies” by Fast Company, and honored by Fortune with inclusion on its “Change the World List,” for addressing society’s unmet needs. Ferring US is also Great Places to Work® Certified, distinguishing it as one of the best companies to work for in the country. 

Responsibilities:  

Support Quality System Processes

• Support the administration and maintenance of Quality Systems processes to ensure compliance with applicable regulatory requirements and internal procedures.

• Assist in the implementation and continuous improvement of Quality Management System (QMS) programs.

• Ensure quality records are complete, accurate, and maintained in accordance with applicable procedures.

Investigation, Deviation, and CAPA Support

• Coordinate deviation, nonconformance, CAPA, and quality event records within the electronic Quality Management System.

• Assist investigation owners with gathering data, documenting facts, and maintaining investigation records.

• Track investigation and CAPA due dates and follow up with assigned action owners.

• Participate in root cause analysis activities under the guidance of senior Quality personnel.

• Escalate overdue or potentially high-risk issues to management.

Audit Program Support

• Assist with the planning, scheduling, and coordination of internal and external audits.

• Prepare audit materials, maintain audit records, and track audit findings.

• Support the collection and verification of audit responses and evidence.

• Monitor audit commitments and assist with closure activities.

Supplier Quality Support

• Support the Supplier Quality Engineer.

Change Control, Document Control, and Training

• Process routine document revisions and support document control activities.

• Assist with periodic review activities and record retention processes.

• Support training assignments, training record maintenance, and training compliance monitoring.

• Review routine quality records for completeness and procedural compliance.

Management Review and Metrics

• Compile Quality Systems metrics and prepare routine reports.

• Maintain tracking tools and dashboards used to monitor Quality System performance.

• Assist in data collection and preparation for Management Review meetings.

Inspection Readiness Support

• Support regulatory inspection readiness activities

• Retrieve records and documentation requested during inspections and audits.

• Assist in maintaining inspection-related documentation and commitments.

Continuous Improvement

• Participate in Quality Systems improvement initiatives and cross-functional projects.

• Identify opportunities to improve process efficiency and data quality.

• Support implementation of electronic Quality Management System (eQMS) enhancements.

Other Responsibilities 

• Collaborate effectively with Manufacturing, Quality Control, Technical Operations, Materials Management, Regulatory Affairs, and other functional groups.

• Perform additional duties as assigned to support business needs.

Requirements: 

• Bachelor's degree in a scientific discipline or related field.

• 1-3 years of experience in the pharmaceutical, biotechnology, medical device, or other regulated industry.

  Co-op or entry-level Quality experience preferred.

• Basic understanding of cGMP regulations and Quality Systems concepts.

• Familiarity with deviations, CAPA, change control, document control, and training systems preferred.

• Strong organizational, communication, and time-management skills.

• Ability to manage multiple priorities and meet deadlines.

• Detail-oriented with strong documentation practices.

• Ability to work effectively in a cross-functional team environment.

• Demonstrates sound judgment and appropriately escalates complex quality issues.

• Proficient with Microsoft Office applications and electronic quality systems.

Ferring + you    

At Ferring, we offer competitive total compensation along with an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work. From working hours that respect your lifestyle, a culture that is welcoming and equitable, and the chance to work with the industry’s most impressive people, these are just some of the ways we live our "People First" philosophy.    

Our Compensation and Benefits   

At Ferring, base salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $63,249 to $117,463, which is the reasonable estimate of the base compensation for this role. The actual amount paid may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, education and primary work location. Additional compensation for this role will be provided based on competitive annual incentive compensation targets in the form of an annual bonus - payouts are based on individual and company performance.

Benefits for this role include comprehensive healthcare (medical, dental, and vision) with a premium differential, inverse to base salary, to be paid by employees, a 401k plan and company match, short and long-term disability coverage, basic life insurance, wellness benefits, reimbursement for certain tuition expenses, sick time of 1 hour per 30 hours worked, vacation time for full time employees to accrue up to 120 hours in the first four (4) years of employment, and 160 hours in the fifth (5th) year of employment as well as 15 paid holidays per year. We are proud to offer paid parental leave subject to a minimum period of employment at Ferring. 

Ferring is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local laws.   

Join our team and your voice will be heard, and your contributions will be valued. If you love to come up with new ways to make a positive difference and see them through, you will fit right in.    

We are proud to be an Affirmative Action/Equal Opportunity Employer (including Disability/Protected Veterans). We maintain a drug-free workplace.